- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Oct 14, 2026
Damiani seeks a Sales Advisor for its Galería Canalejas boutique in Madrid to serve an international clientele, drive sales and KPIs, and deliver personalized luxury service. The role includes clienteling and CRM, fine jewelry and timepiece sales, after-sales support, visual merchandising and stock operations; it requires 3–5 years of luxury retail experience and fluency in Spanish and English. A competitive salary and performance-based incentives are offered.
Role & Responsibilities
- Deliver personalized luxury service and an exceptional client experience.
- Build relationships with local and international clients through proactive clienteling and CRM activities.
- Meet and exceed individual and boutique sales targets and KPI objectives.
- Present and sell Damiani Fine Jewelry and Luxury Timepieces, sharing the Maison’s heritage, craftsmanship and product expertise.
- Identify client needs and provide tailored recommendations.
- Support after-sales service and follow-up to foster client satisfaction and loyalty.
- Maintain visual merchandising standards and present products in accordance with the Maison’s guidelines.
- Contribute to inventory management, stock organization and operational excellence.
- Collaborate with the boutique team to achieve business goals and uphold Damiani’s values and image.
Qualifications
- Proven ability to achieve sales targets and deliver outstanding customer service.
- Strong clienteling skills, including the ability to build lasting relationships with high-net-worth and international clients.
- Passion for luxury, craftsmanship and exceptional service.
- Excellent interpersonal, communication and negotiation skills.
- Professional appearance, impeccable etiquette and attention to detail.
- Proactive, results-driven and team-oriented mindset.
- Comfort using CRM systems and digital sales tools.
- Fluency in Spanish and English is required.
- Italian is an advantage.
- Arabic, Mandarin, French or Russian is an advantage.
Skills
Experience
Minimum 3–5 years in luxury retail, preferably in fine jewelry, high-end watches or luxury fashion; previous fine jewelry or luxury watch retail experience is highly preferred.
Workplace
The role is situated in Madrid, Madrid, Spain.
Benefits
Continuous training in products, craftsmanship and luxury selling techniques; career development opportunities within the Damiani Group; performance-based incentives; an international working environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Damiani, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Luxury Sales Consultant», «Fine Jewelry Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.