- Employment
- Contract
- Seniority
- Mid-Level
- Compensation
- €25,668/year
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 10, 2026
About Damiani Group
Rooted in the jewellery house founded by Enrico Grassi Damiani in Valenza in 1924, Damiani Group is a family-led Italian luxury group distinguished by goldsmithing expertise, creative vision and entrepreneurial continuity. Its portfolio encompasses jewellery brands including Damiani, Salvini, Bliss and Calderoni, alongside the historic Venetian glassmaker Venini and the Rocca jewellery and watch retail network. As an employer, the Group brings together the worlds of craftsmanship, design, retail and international luxury management. Its breadth of activities offers a distinctive professional setting for talent seeking to contribute to Italian excellence, where heritage, technical precision and contemporary expression shape the identity of its houses.
The Sales Advisor represents Damiani Group as a brand ambassador, delivers personalised consultative service and develops lasting client relationships while supporting boutique operations and commercial targets. The role is a six-month fixed-term contract, full-time at 40 hours per week on shifts from Monday to Sunday, under the CCNL Commercio e Terziario, Level 4; gross annual salary starts at €25,668.
Role & Responsibilities
- Welcome each client with an exclusive, personalised experience.
- Understand client needs through consultative selling.
- Communicate the history, values and craftsmanship of the Group’s brands.
- Maintain high standards of hospitality and customer satisfaction.
- Manage after-sales service in accordance with company procedures.
- Build long-term relationships with local and international clients.
- Keep the company CRM up to date.
- Develop client retention activities.
- Arrange dedicated appointments and commercial follow-ups.
- Take part in events and initiatives for VIP clients.
- Maintain the boutique’s presentation in line with Group standards.
- Support stocktaking and warehouse movements.
- Ensure order, security and correct product presentation.
- Apply operating and loss-prevention procedures.
- Meet individual and boutique targets.
- Contribute to achieving assigned KPIs.
Qualifications
- At least 2 years of experience in luxury retail.
- Experience in high jewellery, watchmaking, luxury fashion or luxury accessories is preferred.
- Excellent communication and interpersonal skills, with the ability to represent the Maison’s values and prestige.
- Excellent written and spoken Italian and English; a third language is a plus.
- Knowledge of key IT tools.
- Problem-solving orientation.
- Strong teamwork skills.
- Passion for luxury and Made in Italy.
- Results orientation.
- Attention to detail.
Skills
Experience
At least 2 years in luxury retail; experience in high jewellery, watchmaking, luxury fashion or luxury accessories is preferred.
Workplace
This position is based in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Compensation
The base compensation for this position is EUR 25,668 per annum.
Benefits
Restaurant vouchers and an incentive scheme.
Culture
Damiani Group’s workplace culture is rooted in its Italian family heritage and fine jewellery craftsmanship, bringing together artisanal expertise, creativity and a dedication to excellence. Its professional environment values precision, collaboration and the transmission of know-how, balancing respect for tradition with innovation across its distinctive brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.