- Location
- Seoul Seoul South Korea
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- E-Commerce, Digital & Data Analytics
- Industry
- High Jewelry
- Posted
- Oct 14, 2026
The E-commerce Specialist will grow and optimize the brand’s e-commerce business in Korea, working with the Global Digital HQ and local teams and reporting to the Retail Director and functionally to Digital HQ. The role oversees platform operations, merchandising, performance analysis, digital campaigns, Korean content translation, and omnichannel initiatives.
Role & Responsibilities
- Manage day-to-day operations of the e-commerce platform for the Korean market, ensuring smooth execution of online activities.
- Drive e-commerce merchandising initiatives by optimizing product presentation and site navigation to maximize online sales performance.
- Monitor and analyze website performance metrics, including traffic, conversion rate, average order value, and sales, and identify opportunities for continuous optimization.
- Support performance-driven digital campaigns to increase qualified traffic and online sales, and coordinate local digital agencies in collaboration with the Marketing Manager.
- Collaborate with marketing, retail, and merchandising teams to align with company strategy and support integrated initiatives.
- Monitor competitor activity and stay current with local digital trends and best practices.
- Contribute to website experience optimization through UI/UX improvements and SEO initiatives.
- Provide headquarters with insights and feedback on online catalog performance, product categorization, and overall e-commerce performance.
- Oversee translation of e-commerce content from English into Korean to ensure consistency with the brand’s positioning.
- Analyze website performance and propose optimization roadmaps to improve conversion and customer experience.
- Support e-commerce-related customer service activities and contribute to omnichannel initiatives connecting online and retail channels.
- Support development and implementation of omnichannel functionality to maximize online and offline customer performance.
- Support additional e-commerce and digital projects as required.
Qualifications
- At least 5 years of experience in e-commerce, digital commerce, or similar roles.
- Experience in luxury, fashion, or jewelry is preferred.
- Solid understanding of e-commerce platforms and web analytics tools.
- Experience managing or supporting performance marketing campaigns.
- Strong understanding of the Korean digital ecosystem and key local platforms.
- Familiarity with major Korean platforms such as Naver and Kakao.
- Strong analytical mindset and results-oriented approach.
- Excellent organizational and project management skills.
- Fluent in English; Korean language skills are a plus.
- Ability to work effectively in an international and dynamic environment.
Skills
Experience
At least 5 years in e-commerce, digital commerce, or similar roles.
Workplace
This position is based in Seoul, Seoul, South Korea.
Explore jobs in South Korea.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Damiani Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «E-commerce Executive», «Digital Commerce Specialist», «Online Sales Specialist», «E-commerce Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.