- Location
- Mendrisio Ticino Switzerland
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- E-Commerce, Digital & Data Analytics
- Industry
- High Jewelry
- Posted
- Oct 14, 2026
The E-commerce Merchandising Specialist supports management and optimisation of the online assortment, commercial performance and user experience, working with Merchandising, CRM, Marketing and Content teams. The role manages catalogue accuracy, online product presentation, KPI analysis and performance reporting.
Role & Responsibilities
- Manage and update the online assortment on the e-commerce platform, ensuring the accuracy and completeness of the product catalogue, categories and attributes.
- Support online visual merchandising, including product placement across listing pages, landing pages and site navigation.
- Monitor commercial performance using key KPIs, including conversion rate, AOV, sell-through, stock coverage, and category and product performance.
- Analyse sales data and user behaviour to identify opportunities to optimise the assortment and customer journey.
- Collaborate with Merchandising, CRM, Marketing and Content teams to align on launches, collection highlights, seasonality and product storytelling.
- Ensure the quality of online product content, including images, descriptions, attributes, cross-selling and up-selling.
- Prepare regular reports on e-commerce merchandising performance, with insights and actionable recommendations.
Qualifications
- Strong understanding of key e-commerce KPIs and performance metrics.
- Familiarity with e-commerce platforms or product catalogue management tools.
- Advanced knowledge of Excel and experience with reporting and analytics tools.
- Strong aesthetic sensitivity and attention to detail, aligned with luxury standards.
- Analytical mindset, precision and ability to work cross-functionally.
- Good command of English.
- Knowledge of tools such as Google Analytics, Adobe Commerce, Shopify or similar.
Skills
Experience
3–5 years in e-commerce merchandising, digital merchandising or related roles, preferably in fashion, luxury or premium environments.
Workplace
This position is based in Mendrisio, Ticino, Switzerland, within easy reach of Lugano.
Explore jobs in Ticino or in Switzerland.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Damiani Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Digital Merchandising Specialist», «E-commerce Merchandiser», «Online Merchandising Specialist», «Digital Commerce Merchandiser», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.