Cpk Administrative Officer, Mortgage Services

Employment
Part-Time
Seniority
Mid-Level
Posted
Aug 18, 2026

About Cpk

CPK is a distinguished entity within the Swatch Group, a leading global player in the watchmaking industry. The Swatch Group is renowned for its innovation, quality, and craftsmanship, offering a dynamic and enriching environment for professionals seeking to excel in the luxury sector.

The Swatch Group Pension Fund, one of the largest private pension funds in French-speaking Switzerland with over 23,000 members, seeks an experienced bilingual Administrative Officer for its Mortgage Services division. The role combines mortgage portfolio management, borrower administration, and liaison with external partners (notaries, banks, foundations). The successful candidate will process mortgage loan applications from assessment through decision approval, manage loan documentation and renewals, handle loan closures, and advise members while maintaining rigorous administrative and archival standards.

Role & Responsibilities

  • Process and assess mortgage loan applications through to decision preparation and approval
  • Administer mortgage loan contracts, schedules, interest billing, renewals, and comprehensive file tracking
  • Manage mortgage loan terminations and coordinate communications with notaries, banks, and partner institutions
  • Maintain rigorous administrative follow-up of files, banking operations, and archival management
  • Provide member counseling and ensure bilingual (French and German) correspondence and stakeholder liaison
  • Prepare applications for hardship assistance requests directed to patronal foundations
  • Provide administrative continuity by covering reception duties during colleague absences

Qualifications

  • Experience in banking, accounting, or finance sector
  • Commercial employee diploma (CFC) or equivalent qualification
  • Excellent command of French and Swiss German (spoken and written)
  • Analytical mindset, numerical acuity, and attention to detail
  • Autonomous and service-oriented work approach

Skills

Mortgage and real estate file management Banking and financial administration Bilingual French–German communication Numeracy and data analysis Document management and archival systems Stakeholder and client relations

Experience

Experience in the banking, accounting, or financial services sector is desired. Prior experience in mortgage or real estate loan administration is advantageous.

Education

Commercial employee diploma (CFC) or equivalent qualification required.

Workplace

This position is based in Neuchâtel, Neuchâtel, Switzerland.

Benefits

Attractive working conditions reflecting the benefits of a human-scaled organization where contributions to the fund's success are visible; convenient downtown Neuchâtel location adjacent to the train station; engaging and varied work in a dynamic environment; ongoing training and professional development opportunities; additional attractive supplementary benefits.

Culture

The Swatch Group fosters a culture of innovation, precision, and excellence, encouraging employees to push the boundaries of their expertise. The environment is collaborative, with a focus on continuous improvement and respect for individual contributions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Cpk, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Mortgage Portfolio Administrator», «Hypothecary Services Officer», «Administrative Specialist – Mortgage», «Real Estate Lending Administrator», «Mortgage Operations Officer», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Cpk

Cpk Administrative Officer, Mortgage Services

Neuchâtel, Switzerland

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