Cpk Administrative Manager, Mortgage and Assistance Services

Employment
Part-Time
Seniority
Mid-Level
Posted
Aug 18, 2026

About Cpk

CPK is a distinguished entity within the Swatch Group, a leading global player in the watchmaking industry. The Swatch Group is renowned for its innovation, quality, and craftsmanship, offering a dynamic and enriching environment for professionals seeking to excel in the luxury sector.

Administrative Manager for Mortgage & Assistance Services at Swatch Group Pension Fund in Neuchâtel. Part-time (70–80%), bilingual role.

Role & Responsibilities

  • Manage residential mortgage loan applications from initial analysis through decision preparation and contract execution
  • Administer active mortgage portfolios, including contract management, schedule maintenance, interest billing, renewal processing, and comprehensive case file tracking
  • Coordinate mortgage terminations and maintain correspondence with notaries, partner banks, and external institutions
  • Maintain rigorous administrative oversight of all file documentation, banking transactions, and archival systems
  • Advise insured members regarding financing options and program eligibility; handle all member communications in French and German
  • Prepare assistance applications and referrals to employer-sponsored foundations
  • Provide front-office reception coverage during colleague absences to ensure continuity of operations

Qualifications

  • Demonstrated experience in banking, accounting, or financial services environments
  • Swiss Federal Diploma of Commercial Employee (CFC employé/e de commerce) or equivalent professional qualification
  • Proficiency in residential real estate financing or mortgage loan administration (preferred)
  • Fluent written and oral proficiency in French and Swiss German
  • Strong numerical aptitude and analytical thinking
  • Meticulous attention to detail and demonstrated adaptability across multiple operational domains
  • Self-directed work style with a strong customer service orientation

Skills

Mortgage loan administration Financial and banking operations Residential real estate financing Case file and document management Bilingual correspondence (French and German) Administrative coordination Banking software and systems Numeracy and financial analysis

Experience

Experience in the banking, accounting, or financial sector is desired. Prior involvement in mortgage or real estate financing administration represents a significant advantage.

Education

Swiss Federal Diploma of Commercial Employee (CFC employé/e de commerce) or an equivalent professional qualification is required.

Workplace

This position is based in Neuchâtel, Neuchâtel, Switzerland.

Benefits

Attractive working conditions with the visibility and personal investment that characterize a smaller organizational structure; downtown Neuchâtel location adjacent to the railway station; meaningful and diverse work in a dynamic environment; access to continuing education and professional development opportunities; additional attractive employment benefits.

Culture

The Swatch Group fosters a culture of innovation, precision, and excellence, encouraging employees to push the boundaries of their expertise. The environment is collaborative, with a focus on continuous improvement and respect for individual contributions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Cpk, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Mortgage Administrator», «Mortgage Services Coordinator», «Administrative Officer, Real Estate Services», «Loan Administration Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Cpk

Cpk Administrative Manager, Mortgage and Assistance Services

Neuchâtel, Switzerland

Continue to the application.