Coach Temporary Support Associate
- Location
- Employment
- Temporary
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house known for leather goods and ready-to-wear, operating globally with a contemporary, design-forward approach. The brand is part of Tapestry, Inc., a parent company that also manages other lifestyle and luxury labels; as an employer Coach emphasizes craftsmanship, elevated customer service and retail excellence across its store network.
Coach in New York City seeks a Temporary Support Associate to deliver client service, sales support and store operations for the brand.
Role & Responsibilities
- Deliver exceptional, personalised client service consistent with Coach brand standards, including greeting clients, responding to inquiries and assisting with product selection.
- Support daily store operations: open/close procedures, cash handling, POS transactions and accurate reconciliation.
- Maintain visual merchandising and shop-floor presentation to prescribed guidelines, including replenishment and styling of displays.
- Receive, unpack and process stock shipments; execute inventory counts and assist with stockroom organisation.
- Assist with clienteling activities and follow-up to drive sales conversion and loyalty.
- Act as a flexible resource across the store — covering shifts, fitting room support and ad hoc operational tasks as required.
Qualifications
- Demonstrable client-service orientation with strong verbal communication and interpersonal skills.
- Ability to perform cash handling and operate point-of-sale systems with accuracy.
- Flexible availability, including weekends and peak retail periods; able to work varied shift patterns.
- Professional presentation and the ability to represent a luxury brand with discretion and poise.
- Right to work in the hiring country; willingness to undergo brand-specific training.
Skills
Experience
Entry-level: 0–2 years of retail experience preferred; prior experience with luxury or premium brands and in-store clienteling is advantageous.
Education
High school diploma or equivalent preferred.
Workplace
This position is based in New York City, New York, USA.
Culture
Coach combines contemporary American design with artisan craftsmanship and places high value on client experience and retail professionalism. The workplace culture is fast-paced and customer-focused, with an emphasis on teamwork, brand stewardship and opportunities for on-the-job development within the broader Tapestry group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Support Associate», «Temporary Sales Associate», «Client Support Associate», «Store Support Specialist», «Retail Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.