Coach Temporary Support Associate
- Employment
- Temporary
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is a premium American leather-goods house known for modern luxury and craftsmanship. The brand operates globally and is part of Tapestry, Inc., a diversified house of contemporary luxury brands. As an employer, Coach emphasizes product quality, customer-centric retail experiences and opportunities for development within an international luxury retail network.
Coach is hiring a Temporary Support Associate in New York, NY — temporary retail role focused on client service, merchandising and store operations.
Role & Responsibilities
- Deliver attentive, personalised client service and represent the brand’s product heritage and values at all customer touchpoints.
- Operate the point-of-sale system to process sales, exchanges and returns accurately while adhering to cash-handling and reconciliation procedures.
- Maintain visual merchandising standards on the selling floor and fitting rooms, executing daily floor moves and replenishment tasks to brand guidelines.
- Receive, unpack and process merchandise; assist with stockroom organisation and regular inventory counts.
- Support loss-prevention and store security protocols and ensure compliance with company policies.
- Assist management with store opening/closing procedures, basic administrative tasks and ad-hoc projects during busy trading periods.
Qualifications
- Professional presentation and exemplary customer-service orientation appropriate to a luxury retail environment.
- Flexible availability including evenings, weekends and holiday trading periods; able to commit to the duration of a temporary assignment.
- Legal authorization to work in the country of employment.
- Ability to lift and move merchandise boxes (typical retail requirement).
- Strong attention to detail and reliability in a fast-paced retail setting.
Skills
Experience
Previous retail experience is preferred; candidates with limited experience who demonstrate professionalism and strong customer-service aptitude will be considered.
Education
High school diploma or equivalent preferred.
Workplace
The role is situated in New York, New York, USA.
Culture
Coach cultivates a collaborative, customer-focused retail environment rooted in craftsmanship and contemporary design. Employees are expected to convey refined service standards and brand knowledge while operating within a fast-paced, team-oriented store culture under the broader Tapestry umbrella.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Temporary Sales Associate», «Retail Support Associate», «Client Service Associate», «Store Operations Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.