Coach Temporary Support Associate

Location
Employment Temporary
Seniority Entry-Level
Posted ✦ Today
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Coach is hiring a Temporary Support Associate in New York, NY — temporary retail role focused on client service, merchandising and store operations.

Overview

Coach is a premium American leather-goods house known for modern luxury and craftsmanship. The brand operates globally and is part of Tapestry, Inc., a diversified house of contemporary luxury brands. As an employer, Coach emphasizes product quality, customer-centric retail experiences and opportunities for development within an international luxury retail network.

Role & Responsibilities

  • Deliver attentive, personalised client service and represent the brand’s product heritage and values at all customer touchpoints.
  • Operate the point-of-sale system to process sales, exchanges and returns accurately while adhering to cash-handling and reconciliation procedures.
  • Maintain visual merchandising standards on the selling floor and fitting rooms, executing daily floor moves and replenishment tasks to brand guidelines.
  • Receive, unpack and process merchandise; assist with stockroom organisation and regular inventory counts.
  • Support loss-prevention and store security protocols and ensure compliance with company policies.
  • Assist management with store opening/closing procedures, basic administrative tasks and ad-hoc projects during busy trading periods.

Qualifications

  • Professional presentation and exemplary customer-service orientation appropriate to a luxury retail environment.
  • Flexible availability including evenings, weekends and holiday trading periods; able to commit to the duration of a temporary assignment.
  • Legal authorization to work in the country of employment.
  • Ability to lift and move merchandise boxes (typical retail requirement).
  • Strong attention to detail and reliability in a fast-paced retail setting.

Skills

Clienteling and guest-service delivery Point-of-sale (POS) operation Visual merchandising and stock replenishment Cash handling and returns processing Basic inventory control and backroom organisation Clear verbal communication and teamwork Brand storytelling and product knowledge

Experience

Previous retail experience is preferred; candidates with limited experience who demonstrate professionalism and strong customer-service aptitude will be considered.

Education

High school diploma or equivalent preferred.

Workplace

The role is situated in New York, New York, USA. There are currently 1.625 open positions in New York on Cerulean, with 1148 added recently. Within New York, Cerulean currently features 1.746 open roles, including 1169 recent additions. Across USA, Cerulean lists 3.480 open roles — 1337 of them newly added.

Culture

Coach cultivates a collaborative, customer-focused retail environment rooted in craftsmanship and contemporary design. Employees are expected to convey refined service standards and brand knowledge while operating within a fast-paced, team-oriented store culture under the broader Tapestry umbrella.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.