Coach Temporary Sales Support Associate
- Employment
- Temporary
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house known for leather goods and contemporary accessories. The brand operates globally and is part of Tapestry, Inc., a parent company that manages several heritage luxury labels. Coach is recognized for craftsmanship, accessible luxury positioning and a retail network spanning flagship stores, concessions and e-commerce.
Coach in New York seeks a Temporary Sales Support Associate to assist store operations, client service and merchandising during peak periods.
Role & Responsibilities
- Deliver exceptional client service to customers on the sales floor, including personalised recommendations and follow-up.
- Operate point-of-sale terminals to process sales, returns and exchanges accurately while maintaining cash-handling procedures.
- Support visual merchandising and ensure presentation standards are maintained across the sales floor and windows.
- Manage stockroom activities: receive, tag and replenish merchandise; organise inventory for sales and fitting rooms.
- Assist with clienteling activities: capture customer information, schedule appointments and follow up on leads.
- Act as frontline support during peak periods, events or colleague absences to maintain service levels and sales targets.
- Ensure compliance with loss-prevention, housekeeping and brand presentation policies.
- Collaborate with store leadership to execute promotions, store resets and ad hoc operational tasks as required.
Qualifications
- Previous retail experience, preferably within luxury or premium brands; seasonal or temporary retail work accepted.
- Excellent interpersonal and communication skills with a customer-first mindset.
- Availability for flexible scheduling including weekends, evenings and holidays.
- Ability to perform physical tasks typical of retail (standing for long periods, lifting and moving stock).
- Legal authorization to work in the country of employment.
Skills
Experience
Preferably 1+ year of retail sales experience; prior exposure to luxury or premium fashion environments is advantageous but not mandatory for temporary assignments.
Education
High school diploma or equivalent; vocational study in retail, fashion or hospitality is a plus.
Workplace
This position is based in New York, New York, USA.
Culture
Coach blends American design heritage with contemporary retailing, emphasising product quality and client relationships. The workplace culture balances professional sales discipline with creativity, and stores prioritise mentorship, brand standards and customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Seasonal Sales Associate», «Retail Sales Support Associate», «Sales Floor Associate», «Client Services Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.