Coach Temporary Sales Support Associate

Location
Employment Temporary
Seniority Entry-Level
Posted ✦ Today
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Coach in New York seeks a Temporary Sales Support Associate to assist store operations, client service and merchandising during peak periods.

Overview

Coach is an American luxury fashion house known for leather goods and contemporary accessories. The brand operates globally and is part of Tapestry, Inc., a parent company that manages several heritage luxury labels. Coach is recognized for craftsmanship, accessible luxury positioning and a retail network spanning flagship stores, concessions and e-commerce.

Role & Responsibilities

  • Deliver exceptional client service to customers on the sales floor, including personalised recommendations and follow-up.
  • Operate point-of-sale terminals to process sales, returns and exchanges accurately while maintaining cash-handling procedures.
  • Support visual merchandising and ensure presentation standards are maintained across the sales floor and windows.
  • Manage stockroom activities: receive, tag and replenish merchandise; organise inventory for sales and fitting rooms.
  • Assist with clienteling activities: capture customer information, schedule appointments and follow up on leads.
  • Act as frontline support during peak periods, events or colleague absences to maintain service levels and sales targets.
  • Ensure compliance with loss-prevention, housekeeping and brand presentation policies.
  • Collaborate with store leadership to execute promotions, store resets and ad hoc operational tasks as required.

Qualifications

  • Previous retail experience, preferably within luxury or premium brands; seasonal or temporary retail work accepted.
  • Excellent interpersonal and communication skills with a customer-first mindset.
  • Availability for flexible scheduling including weekends, evenings and holidays.
  • Ability to perform physical tasks typical of retail (standing for long periods, lifting and moving stock).
  • Legal authorization to work in the country of employment.

Skills

Clienteling Point-of-sale (POS) transactions Cash handling and reconciliation Visual merchandising Inventory replenishment and stockroom management Loss-prevention awareness Interpersonal and sales communication Adaptability and time management

Experience

Preferably 1+ year of retail sales experience; prior exposure to luxury or premium fashion environments is advantageous but not mandatory for temporary assignments.

Education

High school diploma or equivalent; vocational study in retail, fashion or hospitality is a plus.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.

Culture

Coach blends American design heritage with contemporary retailing, emphasising product quality and client relationships. The workplace culture balances professional sales discipline with creativity, and stores prioritise mentorship, brand standards and customer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.