Coach Temporary Sales Support Associate
Coach — Temporary Sales Support Associate in New York, NY. Assist the sales floor, support clienteling and uphold store standards during a temporary assignment.
Overview
Coach is an American modern-luxury house known for leather goods, handbags and accessories. As part of Tapestry, Inc., Coach operates a global retail network and wholesale business and emphasizes craftsmanship, accessible luxury design and elevated customer experiences within a fast‑paced retail environment.
Role & Responsibilities
- Provide high‑calibre client service on the sales floor, greeting customers, identifying needs and delivering personalised product recommendations.
- Support transaction processing and point‑of‑sale operations with accuracy, including cash handling and returns.
- Assist with clienteling activities: capture client information, follow up on requests and support appointment bookings.
- Maintain visual merchandising and store presentation standards, including replenishment, tagging and floor moves.
- Support inventory processes such as receiving, stock counts and stockroom organisation, and escalate discrepancies.
- Contribute to loss‑prevention protocols and adhere to store safety and security procedures.
- Perform opening/closing duties and ad hoc administrative tasks as required during the assignment.
Qualifications
- High school diploma or equivalent.
- Demonstrable customer service experience in retail, luxury or hospitality environments preferred.
- Strong interpersonal skills with a polished, client‑facing manner.
- Ability to work a flexible schedule including weekends, evenings and peak retail periods.
- Reliable, punctual and able to perform standing, bending and light lifting for shift durations.
Skills
Experience
Typically 0–2 years of retail or customer‑facing experience; prior experience in luxury or premium retail and seasonal/temporary roles is advantageous.
Education
High school diploma or equivalent.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.
Culture
Coach fosters a client‑first retail culture that values craftsmanship, approachable luxury and strong visual identity. Employees operate in high‑energy stores where collaboration, professionalism and attention to detail are rewarded, with opportunities to gain cross‑functional retail experience within the Tapestry portfolio.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.