Coach Sales Associate
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house known for refined leather goods and modern accessories. As part of Tapestry, Inc., Coach operates a global network of boutiques and wholesale partners and emphasizes craftsmanship, contemporary design, and elevated customer experience across its retail operations.
Coach seeks a Temporary Sales Associate to serve as a brand ambassador on the retail floor at Katy Mills. This front-line role demands delivery of personalized, elevated shopping experiences; achievement of individual and store sales targets; and support of daily store operations. The position integrates luxury retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored recommendations based on customer preferences
- Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS procedures, and asset protection guidelines
- Process transactions efficiently including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates in functional areas as required to support store operations
- Foster a collaborative, trust-based environment and encourage positive team performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors as needed, and maintain a calm, professional demeanor in high-pressure retail environments
Qualifications
- Minimum 1+ years of sales experience; luxury retail background preferred
- Experience with POS operation and basic computer proficiency (iPad, laptop, Mobile POS)
- Ability to work at a fast pace and meet flexible scheduling requirements, including nights, weekends, and peak busy seasons
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally); ability to climb, bend, kneel, and maneuver sales floor and stockroom
- Strong English language proficiency
- Knowledge of fashion trends and competitors
- Social media savvy and experience with live-stream shopping or video demonstrations preferred
- Clienteling and data acquisition skills preferred
Skills
Experience
Minimum 1+ years of sales experience; luxury retail preferred. A combination of education and experience will be considered.
Education
A combination of education and experience will be considered; no specific educational credential mandated.
Workplace
This position is based in Katy, Texas, USA, within easy reach of Houston.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Coach combines American heritage and contemporary design within a collaborative, client-centric retail culture. As part of Tapestry, the brand prioritizes professional development for store teams and a polished guest experience across global boutiques.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Consultant», «Customer Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.