Coach Temporary Sales Associate
Coach hiring Temporary Sales Associate in Pottstown, PA (Philadelphia Premium Outlets) — part-time retail role, $15–$19.50/hr.
Overview
Coach is an American luxury fashion house renowned for leather goods, accessories and ready-to-wear, with creative direction rooted in New York City. The brand is part of the Tapestry portfolio, a global house of fashion brands that emphasises craftsmanship, inclusive design and omnichannel retail experiences.
Role & Responsibilities
- Serve as the front-line ambassador of the brand, delivering an elevated, personalised shopping experience and adhering to Coach service and style standards.
- Build and sustain lasting client relationships through product expertise, personalised styling and proactive follow-up to drive repeat business.
- Achieve individual and store sales targets through cross-selling, upselling and execution of personal sales plans and KPIs.
- Utilise mobile POS, clienteling tools and social selling platforms (including short-form video) to capture customer data and convert engagements.
- Execute daily store operations: process transactions (purchases, returns, exchanges, online pickups), manage cash wrap, receive shipments, replenish stock and support inventory cycles.
- Maintain high standards of visual merchandising, floor presentation, stockroom organisation and asset-protection procedures.
- Adapt selling techniques to fluctuating footfall, manage multiple customers on the sales floor and support teammates across functional areas.
- Participate in brand training, inclusion initiatives and team performance activities while accepting feedback and demonstrating professional composure.
Qualifications
- Minimum 1 year of sales experience; luxury retail experience preferred. A combination of education and experience will be considered.
- Proven ability to meet sales targets and execute personal sales plans; strong customer service orientation.
- Proficiency with POS operation and basic computer/device use (iPad, laptop); comfort with mobile POS systems.
- Strong English language proficiency required.
- Ability to work a flexible schedule including nights, weekends, holidays and peak retail periods.
- Ability to lift regularly at least 25 lbs (occasionally up to 50 lbs), climb, bend and manoeuvre across the sales floor and stockroom.
- Preferred: social-media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills.
Skills
Experience
At least 1 year of retail sales experience, with luxury retail preferred; experience in omnichannel selling, clienteling and social/live video selling is advantageous.
Education
High school diploma or equivalent; combination of education and relevant retail experience will be considered.
Workplace
This position is based in Pottstown, Pennsylvania, USA, within easy reach of Philadelphia. Cerulean lists 3 open roles in Pottstown, including 1 posted recently. The broader Pennsylvania area accounts for 46 active listings on Cerulean, 4 of which are new. In USA as a whole, Cerulean currently features 3.521 open positions, with 124 posted this week.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach operates with a metropolitan, design-led ethos and places strong emphasis on creativity, inclusivity and customer centricity. As part of the Tapestry family, the workplace promotes development, diversity and collaborative team performance across its retail network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.