- Location
- 5001 East Expressway 83, Suite 610 (View map)Mercedes, TX 78570USA
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $15–19.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is a global luxury leather‑goods and lifestyle brand known for contemporary American design. The label operates worldwide retail and wholesale channels and is part of Tapestry, Inc., a parent company that includes multiple luxury and premium fashion houses. Coach emphasizes craftsmanship, accessible luxury and elevated client experiences across its boutiques.
Coach seeks a Temporary Sales Associate to serve as a front-line brand ambassador in its Mercedes, Texas retail location. The role requires delivering elevated, personalized shopping experiences, meeting individual and store sales targets, and supporting daily operations through omni-channel selling, client relationship-building, and operational excellence. The position blends luxury-retail service, mobile POS utilization, clienteling platforms, and team collaboration to drive brand loyalty and revenue within a fast-paced environment.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored recommendations based on client needs
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain client relationships, and follow up to close sales opportunities
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Keep sales floor and stockroom clean, organized, and properly stocked; follow retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently, including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates in functional areas as required and foster a collaborative, trust-based team environment
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor in all customer and team interactions
Qualifications
- Minimum 1+ years of sales experience, with luxury retail background preferred
- Proficiency with POS systems, mobile POS platforms, iPad/laptop, and basic computer skills
- Knowledge of fashion trends and competitive landscape
- Ability to work at a fast pace and adapt to business needs
- Physical capability to lift 25 lbs. regularly (up to 50 lbs. occasionally), climb, bend, kneel, and maneuver sales floor and stockroom
- Strong English language proficiency
- Flexibility to work nights, weekends, peak busy seasons, and high-traffic retail days including public holidays
Skills
Experience
Minimum 1 year of sales experience, preferably in luxury retail. Knowledge of fashion trends, competitor offerings, and the ability to navigate fast-paced retail environments. A combination of relevant education and sales experience will be considered. Experience with live-stream shopping, video demonstrations, and social media engagement is preferred.
Education
No specific formal education requirement stated; a combination of education and sales experience will be considered.
Workplace
This position is based in Mercedes, Texas, USA, within easy reach of Corpus Christi.
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Compensation
The base compensation for this position ranges from USD 15 to USD 19.25 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a collaborative, client-focused retail culture that values craftsmanship, creativity and professional development. Team members are encouraged to deliver thoughtful, personalized service while upholding refined visual and operational standards representative of the brand.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Associate», «Sales Advisor», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.