Coach Temporary Sales Associate
Coach seeks a Temporary Sales Associate in New York, NY — deliver personalised luxury service and drive sales in a flagship retail environment.
Overview
Coach is an American luxury fashion house known for leather goods and contemporary accessories. The brand operates globally and is part of Tapestry, Inc., a leading luxury lifestyle company; as an employer it emphasizes craftsmanship, elevated client service and omnichannel retailing in its store network.
Role & Responsibilities
- Deliver exemplary, personalised client service consistent with Coach brand standards; build rapport and maintain client relationships through proactive clienteling.
- Achieve and exceed individual and store sales targets through consultative selling and product expertise.
- Operate point-of-sale systems accurately; process transactions, exchanges and refunds while adhering to cash-handling procedures.
- Maintain visual merchandising and presentation standards, including window dressing and on-floor replenishment.
- Support inventory control activities: receive and process deliveries, conduct stock counts and assist in loss-prevention protocols.
- Participate in store opening/closing procedures, team briefings and temporary sales events or promotions.
- Escalate customer feedback and service recovery issues to management; contribute to a collaborative store environment.
Qualifications
- Proven ability to provide high-calibre customer service in a retail or luxury environment.
- Availability for a temporary assignment with flexible scheduling, including evenings, weekends and peak retail periods.
- Strong interpersonal skills, polished presentation and professional deportment suitable for a luxury brand.
- Legal authorization to work in the country of employment and ability to stand for extended periods.
Skills
Experience
Previous retail or luxury sales experience is preferred; candidates with at least 1 year of customer-facing retail experience will be given priority. Experience working with KPIs and conversion targets is advantageous.
Education
High school diploma or equivalent; formal training in retail, hospitality or sales is an asset.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.
Culture
Coach cultivates a polished, client-centric retail culture that balances American design sensibility with meticulous craftsmanship. Stores emphasize teamwork, professional development and a service-first mentality consistent with Tapestry’s global luxury retail standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.