Coach Temporary Sales Associate
Coach in New York, NY seeks a Temporary Sales Associate to deliver luxury client service and support boutique sales and operations.
Overview
Coach is an American luxury fashion house known for its leather goods, ready-to-wear and accessories. Operating as part of Tapestry, Inc., the brand combines contemporary design with craft-led heritage and operates globally through flagship stores and wholesale partners.
Role & Responsibilities
- Deliver warm, personalized service to clients and cultivate long-term relationships through proactive clienteling and follow-up.
- Achieve and contribute to store sales targets by actively engaging customers and driving conversions.
- Process sales transactions, exchanges and returns accurately using the store point-of-sale system and maintain proper cash handling procedures.
- Maintain boutique presentation through visual merchandising, replenishment, accurate tagging and stockroom organization.
- Support loss-prevention procedures and ensure compliance with store policies, brand standards and local regulations.
- Participate in store operational tasks including opening/closing duties, receiving deliveries and assisting with promotional events and inventory counts.
- Adapt to changing priorities and cover peak periods, weekends and evenings as required for a temporary assignment.
Qualifications
- Minimum 1 year of retail or customer-service experience; luxury or premium retail experience preferred.
- Demonstrated ability to deliver high-touch customer service and build rapport with diverse clientele.
- Flexible availability including weekends, evenings and holiday periods for temporary coverage.
- Strong numeracy and attention to detail for cash handling, transactions and stock management.
- Professional presentation, excellent interpersonal skills and the ability to work effectively within a team.
Skills
Experience
Entry-level retail role requiring approximately 1+ years of customer-facing or sales experience; prior luxury retail or boutique experience is advantageous.
Education
High school diploma or equivalent.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.
Culture
Coach blends a heritage of craftsmanship with a modern, client-centered retail ethos. As part of Tapestry, the brand emphasizes creativity, inclusivity and professional development within a fast-paced boutique environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.