Coach Sales Associate
- Location
- Elizabeth New Jersey USA
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is a globally recognised American luxury fashion house known for its leather goods and modern-luxury accessories. As part of the Tapestry, Inc. portfolio, Coach operates a network of flagship boutiques and wholesale partners worldwide and places emphasis on craftsmanship, contemporary design, and elevated client service.
Coach seeks a Temporary Sales Associate to serve as a front-line brand ambassador at its Jersey Gardens location in Elizabeth, New Jersey. The role delivers elevated, personalized shopping experiences while meeting personal and store sales goals through luxury-retail service, omni-channel selling, and clienteling. The position encompasses full operational support including POS transactions, inventory management, visual merchandising, and team collaboration to drive brand loyalty and revenue.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms including short-form video to capture data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures
- Process transactions efficiently including purchases, returns, exchanges, and online pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required
- Foster a collaborative, trust-based environment and encourage team performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor
Qualifications
- 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors
- Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, and ability to read price and release sheets
- Ability to work at a fast pace, lift 25 lb regularly (up to 50 lb occasionally), climb, bend, kneel, and maneuver sales floor and stockroom
- Strong English proficiency
- Luxury retail background, social media savvy, experience with live-stream shopping or video demonstrations, clienteling and data acquisition skills (preferred)
Skills
Experience
1+ years of sales experience, with luxury retail experience preferred. Familiarity with fashion trends and competitive landscape is advantageous.
Education
No formal education requirement specified; a combination of education and experience will be considered.
Workplace
This position is based in Elizabeth, New Jersey, USA, within easy reach of New York.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a collaborative, customer-centric retail culture where craftsmanship and modern luxury are central. The boutique environment is fast-paced and performance-oriented, with a strong emphasis on personalised client experiences and professional presentation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Consultant», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.