Coach Temporary Sales Associate

Location
Employment Part-Time
Seniority Entry-Level
Compensation $15–19.50/hour
Posted ✦ Today
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Coach in Michigan City, IN is hiring a Temporary Sales Associate (part-time) to deliver luxury retail service and omni-channel sales.

Overview

Coach is a global fashion house recognized for its leather goods and accessible-luxury accessories and is part of the Tapestry portfolio of brands. The company emphasizes design-led product, elevated retail experiences and an inclusive, brand-driven culture focused on creativity and customer engagement.

Role & Responsibilities

  • Act as the front-line ambassador for the Coach brand, delivering personalized, elevated luxury service in accordance with Coach service and style standards.
  • Build and maintain lasting client relationships through personalized styling, product expertise and proactive follow-up to drive repeat business.
  • Execute omni-channel selling using mobile POS, clienteling tools and social selling (including short-form video) to acquire customer data and convert sales.
  • Develop and pursue personal sales plans to meet or exceed individual and store KPIs through cross-selling, upselling and tailored recommendations.
  • Perform daily store operations: process transactions (purchases, returns, exchanges, online pickups), cash wrap duties, inventory receiving and replenishment.
  • Maintain visual merchandising and high standards of floor and stockroom presentation; follow POS procedures, asset-protection and retail policies.
  • Support inventory cycles and loss-prevention processes; assist teammates across functional areas as business needs require.
  • Maintain composure and professionalism during peak periods; manage multiple customers on the sales floor while sustaining service standards.

Qualifications

  • Minimum 1+ years of sales experience; luxury retail experience strongly preferred. A combination of education and experience will be considered.
  • Proven ability to meet sales targets and work in a fast-paced retail environment; strong customer service orientation.
  • Proficiency with POS systems and basic computer devices (iPad/laptop); familiarity with mobile POS and clienteling tools.
  • Social-media savvy with experience or comfort using short-form video/live shopping and social selling techniques (preferred).
  • Ability to work a flexible schedule including nights, weekends, peak seasons and public holidays.
  • Ability to lift regularly at least 25 lbs (up to 50 lbs occasionally), climb, bend, kneel and navigate the sales floor and stockroom.
  • Strong English language proficiency.

Skills

mobile POS POS iPad laptop walkie-talkie clienteling tools social selling platforms short-form video clienteling and data acquisition skills visual merchandising

Experience

At least 1 year of retail or sales experience; prior experience in luxury retail or brand-driven boutique environments preferred. Experience using POS and clienteling technologies and executing omni-channel selling is highly desirable.

Education

High school diploma or equivalent; vocational or post-secondary study in fashion, retail or business is advantageous. A combination of formal education and relevant retail experience will be considered.

Workplace

This position is based in Michigan City, Indiana, USA, within easy reach of Chicago. Cerulean lists 4 open roles in Michigan City, including 2 posted recently. The broader Indiana area accounts for 17 active listings on Cerulean, 4 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.

Compensation

The base compensation for this position ranges from USD 15 to USD 19.50 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance

Culture

Coach operates within the Tapestry house of brands and cultivates a creative, customer-centric retail culture that values inclusivity, collaboration and continuous learning. Employees are expected to be adaptable, feedback-oriented and focused on delivering elevated experiences for a diverse clientele.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.