Coach Temporary Sales Associate

About Coach

Coach is an American luxury fashion house founded in New York and known for leather goods and accessible luxury ready-to-wear. The brand operates globally and is part of the Tapestry portfolio, a multi‑brand group that emphasizes creativity, inclusion and omnichannel retail innovation.

Role & Responsibilities

• Act as the front‑line ambassador for the Coach brand, delivering personalized, elevated client experiences aligned with Coach standards of style and service.
• Drive individual and store sales through consultative selling, cross‑selling and upselling while meeting personal and team KPIs.
• Use mobile POS, iPad, clienteling tools and social‑selling (including short‑form video) to capture client data, process transactions and encourage repeat purchases.
• Develop and execute personal sales plans; source new clients and manage follow‑up to close sales.
• Perform daily store operations including cash wrap procedures, inventory receiving and processing, replenishment and visual merchandising.
• Maintain sales floor and stockroom organisation and adhere to POS, asset protection and retail policies.
• Support inventory cycles, process online pickups, returns and exchanges, and assist teammates across functional areas as needed.
• Participate in brand initiatives, training programmes and inclusion activities; accept feedback and adapt behaviour while maintaining a professional demeanour.
• Maintain stamina on the shop floor and safely handle merchandise (lift regularly up to 25 lbs, occasionally up to 50 lbs).

Qualifications

• Minimum 1+ years of sales experience; luxury retail experience preferred. A combination of education and experience will be considered.
• Proficient with POS operation and basic computer devices (iPad/laptop) and comfortable using Mobile POS and walkie‑talkie communications.
• Demonstrable clienteling and data‑acquisition skills; social media savvy with exposure to live‑stream shopping or video demonstrations preferred.
• Able to work a flexible schedule including nights, weekends, peak seasons and public holidays.
• Ability to lift and manoeuvre stock as required and to sustain high energy in a fast‑paced retail environment.
• Strong English language proficiency.

Skills

Experience

At least 1 year of retail sales experience; prior luxury or fashion retail experience is preferred. A combination of relevant education and experience will be considered.

Education

High school diploma or equivalent; retail or fashion‑related vocational training preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 19.25 per hour.

Benefits

Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.

Culture

Coach fosters a creative, client‑centric workplace with an emphasis on inclusion, optimism and continuous learning. As part of Tapestry, the brand prioritises diversity and colleagues who are collaborative, adaptable and results‑driven.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.