Coach Temporary Sales Assistant
Coach Temporary Sales Support Associate in New York — temporary retail role supporting store sales, client service and merchandising for Coach.
Overview
Coach is an American luxury accessories and lifestyle brand known for refined leather goods and modern, accessible luxury. As part of the Tapestry group, Coach operates a global retail network, blending heritage craftsmanship with contemporary design and a strong focus on client experience.
Role & Responsibilities
- Support the store sales team by greeting and assisting clients, maintaining high standards of customer service and personal presentation.
- Process sales transactions accurately using the point-of-sale (POS) system and handle cash, cards and returns in accordance with policy.
- Execute visual merchandising directives, refresh product displays and ensure floor stock is replenished to brand presentation standards.
- Conduct inventory counts, receive and unpack deliveries, and assist with stock organisation in the backroom.
- Participate in clienteling activities — follow up with VIP and prospective clients, prepare and maintain client records as instructed.
- Assist with store events, private appointments and seasonal campaigns, providing logistical and frontline support.
- Maintain store housekeeping, ensure fitting rooms and sales floor remain tidy, and report maintenance or loss-prevention issues.
- Prepare and deliver concise sales and stock reports to store management when requested.
Qualifications
- Previous retail or customer-facing experience; experience in luxury or premium brands preferred.
- Excellent interpersonal and communication skills with a polished, client-focused manner.
- Ability to operate POS systems accurately and manage cash handling responsibilities.
- Flexible availability including weekends, evenings and peak seasonal periods.
- Professional appearance and adherence to brand grooming standards.
- Physical ability to stand for long periods and lift merchandise/boxes of up to typical retail weights.
- Right to work in the country of employment.
Skills
Experience
Entry-level role; preferably 1+ years of retail or hospitality experience, with prior exposure to luxury or premium retail environments considered an advantage.
Education
High school diploma or equivalent. Formal retail, fashion or hospitality training is advantageous but not required.
Workplace
The successful candidate will be located in New York, New York, USA. 1.625 luxury roles are listed in New York on Cerulean, 1148 posted in the last 48 hours. Across the New York region, Cerulean lists 1.746 open positions — 1169 listed in the past two days. Cerulean currently advertises 3.480 open roles in USA, including 1337 added in the last 48 hours.
Culture
Coach fosters a client-centric, fast-paced retail environment that values craftsmanship, contemporary design and collaborative teamwork. The brand emphasizes personal development for sales staff and a polished, service-minded approach to luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.