Coach Temporary Retail Sales Associate

Location
Employment Temporary
Seniority Entry-Level
Posted ✦ Today
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Coach in New York seeks a Temporary Sales Associate to deliver personalised client service and drive sales on the retail floor.

Overview

Coach is an American luxury fashion house known for premium leather goods, accessories and ready-to-wear, operating globally through retail stores and wholesale channels. The brand is part of Tapestry, Inc., a New York–based parent company that houses several lifestyle and luxury labels. Coach maintains a reputation for craftsmanship, accessible luxury and client-focused retail experiences.

Role & Responsibilities

  • Deliver exceptional, personalised client service and create memorable in-store experiences that reflect Coach brand standards.
  • Actively engage customers on the sales floor to identify needs, demonstrate product features and close transactions to meet daily sales targets.
  • Perform point-of-sale transactions, process returns and exchanges accurately, and manage cash and payment procedures in accordance with store policies.
  • Maintain visual merchandising and storefront presentation to brand guidelines, including replenishment, folding, tagging and window dressing.
  • Support stockroom operations: receiving shipments, inventory counting, replenishment and housekeeping to ensure product availability and loss prevention.
  • Contribute to clienteling activities: capturing client data, scheduling follow-ups and supporting store-led events or private appointments as required.
  • Adhere to loss-prevention, safety and compliance procedures while sustaining high standards of professionalism and discretion.

Qualifications

  • High school diploma or equivalent; vocational retail or hospitality training is a plus.
  • Previous retail or luxury sales experience preferred, with demonstrated ability to meet sales targets.
  • Flexible availability including evenings, weekends and peak seasonal periods.
  • Excellent interpersonal and communication skills with a customer-first mindset.
  • Legal authorization to work in the United States and the ability to stand and move on the sales floor for extended periods.

Skills

Clienteling and relationship-building Sales closing and up‑selling techniques Visual merchandising and store presentation Point-of-sale (POS) transactions and cash handling Inventory control and stockroom procedures Loss-prevention awareness Time management and multitasking Polished professional presentation and brand advocacy

Experience

Entry-level to 1–2 years of retail or customer-facing sales experience is preferred; prior experience in luxury or premium fashion retail is an advantage. Temporary or seasonal retail experience and familiarity with high-volume store environments are assets.

Education

High school diploma or equivalent; additional retail, hospitality or fashion-related training preferred.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.

Culture

Coach cultivates a client-centric retail culture grounded in craftsmanship, hospitality and attention to detail. Team members are expected to embody the brand’s polished aesthetic while delivering personalised service in a fast-paced, customer-focused environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.