Coach Temporary Retail Associate

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Location
New YorkNew YorkUSA
Employment
Temporary
Seniority
Entry-Level
Posted
Apr 1, 2026

About Coach

Coach is an American luxury fashion house known for its leather goods, accessories and ready-to-wear. As part of the Tapestry group, the brand combines artisanal craftsmanship with contemporary design, operating a global retail network and emphasizing elevated client service and product expertise.

Coach is hiring a Temporary Sales Support Associate in New York, NY to assist store operations, client service and merchandising.

Role & Responsibilities

  • Provide attentive, personalised client service on the sales floor to build relationships and convert visits into sales.
  • Process sales transactions accurately using the point-of-sale system and handle cash, cards and returns according to store policy.
  • Support visual merchandising and store presentation, ensuring displays reflect brand standards and seasonal directives.
  • Manage stockroom operations: receive and unpack shipments, perform inventory counts, replenish sales floor stock and organise backstock.
  • Assist with clienteling activities and CRM entries to support follow-up and retention initiatives.
  • Conduct routine opening/closing duties, maintain store cleanliness and adhere to loss-prevention procedures.
  • Prepare basic sales and inventory reports for store management and escalate operational issues as required.

Qualifications

  • Proven customer-service orientation with excellent interpersonal and communication skills.
  • Comfortable operating POS systems and handling cash transactions with accuracy and integrity.
  • Ability to work a flexible schedule including weekends, evenings and peak-season hours.
  • Physical ability to perform retail duties, including standing for long periods and lifting/handling merchandise.
  • Professional demeanour appropriate for a luxury retail environment and commitment to brand standards.

Skills

Point-of-sale (POS) systems Clienteling Visual merchandising Inventory management Cash handling Loss prevention procedures Microsoft Excel

Experience

Temporary or seasonal retail experience is required; 1+ year of prior experience in luxury or premium-brand retail is strongly preferred. Candidates with demonstrated sales performance and clienteling experience will be prioritised.

Education

High school diploma or equivalent; vocational retail or customer-service training is advantageous.

Workplace

This position is based in New York, New York, USA.

Culture

Coach cultivates a collaborative, client-centric retail culture rooted in American leather craftsmanship and contemporary design. Teams are expected to uphold elevated service standards and contribute to a supportive environment that values product expertise and professional development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Temporary Sales Support Associate», «Seasonal Sales Associate», «Store Support Associate», «Sales Support Specialist (Temporary)», «Client Sales Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.