Coach Supervisor II
Coach (Tapestry) seeks a Supervisor II in Cabazon, California — part‑time retail supervisor role at the Cabazon Coffee Shop.
Overview
Coach is a global fashion house rooted in New York and recognized for luxury leather goods, accessories and ready-to-wear. The brand is part of the Tapestry portfolio, a global house of brands that emphasizes creativity, inclusivity and commercial innovation across retail and digital channels.
Role & Responsibilities
- Lead, coach and develop sales floor and back‑of‑house teams to deliver exceptional client service and meet sales targets.
- Drive daily operations including staffing, shift scheduling, cash handling, opening/closing procedures and floor recovery.
- Manage inventory, stockroom organization and replenishment; receive shipments and support merchandising execution to brand standards.
- Deliver in‑store visual merchandising and product presentation consistent with seasonal directives and promotional activity.
- Enforce loss prevention, safety and compliance procedures; maintain ADA accommodations and a safe working environment.
- Conduct regular performance feedback, training sessions and development planning for direct reports.
- Support escalated client issues with diplomatic resolution and preserve the brand’s reputation for customer focus.
Qualifications
- Proven supervisory experience in retail or hospitality, preferably within luxury or premium brands.
- Demonstrable coaching and people‑development capability with a track record of improving team performance.
- Strong customer service orientation and ability to handle escalations calmly and professionally.
- Physical ability to lift regularly up to 25 lbs (occasionally up to 50 lbs), climb, bend and work on the sales floor and in the stockroom.
- Flexible availability including weekends and holidays; reliable transportation to Cabazon, CA.
- Authorization to work in the United States.
Experience
Typically 2+ years of supervisory or team‑lead experience in retail or customer‑facing environments, with demonstrated success driving sales, coaching staff and executing merchandising plans.
Education
High school diploma or equivalent required; relevant retail or business coursework or post‑secondary education preferred.
Workplace
This position is based in Cabazon, California, USA, within easy reach of Los Angeles. Cerulean lists 25 open roles in Cabazon, including 3 posted recently. The broader California area accounts for 380 active listings on Cerulean, 20 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.
Compensation
The base compensation for this position ranges from USD 50,000 to USD 70,000 per annum.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Coach operates within the Tapestry family and emphasizes creativity, inclusivity and a customer‑first mindset. The workplace culture values direct feedback, development of talent and a collaborative approach to achieving commercial and brand standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.