- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house renowned for its leather goods, accessories and modern lifestyle collections. The brand operates a global retail network and emphasizes craftsmanship, elevated customer service and contemporary design. Coach is part of the Tapestry group, a parent company that brings together several luxury and premium fashion houses.
Coach seeks a Sales Associate to serve as a brand ambassador in a part-time retail position at the Taoyuan outlet location. The role encompasses delivering personalized, elevated shopping experiences, driving sales through expert product knowledge and cross-selling, and executing daily store operations while maintaining Coach service standards. The associate will leverage omni-channel tools including mobile POS, clienteling platforms, and social selling to build client relationships and meet store KPIs.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain client relationships, and follow up to close sales
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to changing business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service excellence
- Keep sales floor and stockroom clean, organized, and properly stocked; follow retail policies and asset protection procedures
- Process transactions efficiently, including purchases, returns, exchanges, and online order pickups
- Support inventory cycles: receive shipments, stock shelves, and manage product movement
- Assist teammates across functional areas as required
- Foster a collaborative, trust-based team environment and encourage colleague performance
- Participate in brand initiatives, training programs, and diversity and inclusion activities
- Receive feedback professionally, adapt behaviors, and maintain composure in demanding retail conditions
Qualifications
- Minimum 1+ years of sales experience, preferably in luxury retail
- Knowledge of fashion trends and competitive landscape
- Proficiency with POS systems and basic computer competency (iPad, laptop, mobile POS)
- Ability to read pricing sheets and release schedules
- Physical capability to work at a fast pace, lift 25 lb regularly and up to 50 lb occasionally, and navigate sales floor and stockroom environments
- Strong English language proficiency
Skills
Experience
Minimum 1+ years of sales experience, preferably in luxury retail. A combination of retail education and hands-on sales experience will be considered. Preferred experience includes luxury retail background, social media proficiency, exposure to live-stream shopping or video product demonstrations, and proven clienteling and customer data acquisition skills.
Education
High school diploma or equivalent preferred; formal educational requirements may be waived in favor of relevant retail experience and demonstrable product knowledge.
Workplace
The role is situated in Taoyuan, Taoyuan, Taiwan — conveniently close to Taipei.
Explore jobs in Taiwan.
Culture
Coach’s retail environment emphasizes elevated client service, attention to craft and a collaborative team ethos. Employees are expected to represent the brand with refined presentation and deliver consistent, hospitality‑driven experiences in a fast‑paced retail setting.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.