Coach Style Advisor
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 21, 2026
About Coach
Coach is an American luxury fashion house renowned for leather goods, accessories and contemporary ready-to-wear. As a member of the Tapestry portfolio, Coach combines heritage craftsmanship with modern, omni-channel retailing and a global brand presence across flagship stores and digital platforms.
Coach — Seasonal Sales Associate in Hong Kong (Causeway Bay). Part-time retail role delivering luxury client service and omni-channel selling.
Role & Responsibilities
- Act as a front-line brand ambassador, delivering elevated, personalized service consistent with Coach style and service standards.
- Cultivate and maintain lasting client relationships through personalized styling, product expertise and proactive follow-up.
- Drive sales and KPIs through cross-selling, upselling and tailored recommendations—execute and track personal sales plans.
- Leverage mobile POS, clienteling tools and social selling channels (including short-form video) to capture customer data and encourage repeat purchases.
- Execute daily store operations: cash wrap, inventory processing, replenishment, visual merchandising and efficient transaction processing (purchases, returns, exchanges, online pickups).
- Support inventory cycles: receive shipments, stock merchandise and manage product flow between sales floor and stockroom.
- Maintain a high-energy sales floor, manage multiple customers simultaneously and adapt selling techniques to shifting business needs.
- Adhere to asset protection procedures, retail policies and store hygiene/organisation standards.
- Collaborate with teammates across functional areas, contribute to brand initiatives and participate in training and inclusion activities.
Qualifications
- Minimum 1+ years of sales experience; luxury retail experience strongly preferred.
- Proven competence with POS operation and basic computer devices (iPad, laptop); experience with mobile POS is required.
- Familiarity with walkie‑talkie use and the ability to read price/release sheets.
- Strong English language proficiency.
- Social‑media savvy; experience with short‑form video, live‑stream shopping or video demos preferred.
- Ability to work a flexible schedule including evenings, weekends, peak seasons and public holidays.
Skills
Experience
At least one year of retail sales experience is required; candidates with luxury retail background and omni-channel selling experience (mobile POS, clienteling, social selling) are preferred.
Education
High school diploma or equivalent; a combination of relevant education and retail experience will be considered.
Workplace
This position is based in Hong Kong, Hong Kong, China.
Culture
Coach emphasises an inclusive, optimistic and collaborative workplace rooted in creative expression and customer-first retailing. The brand supports professional development through training programmes and values diverse perspectives across its global, omni-channel teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Seasonal Sales Associate», «Client Advisor», «Retail Sales Associate», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.