Coach Store Transaction Associate
Coach is hiring a Cashier III in New York, NY — responsible for POS transactions, client service and store operations.
Overview
Coach is an American luxury fashion house renowned for leather goods, accessories and ready-to-wear. The brand is part of Tapestry, Inc., and operates global retail locations that blend modern design with heritage craftsmanship. As an employer, Coach emphasizes client-focused retail excellence, visual standards, and career progression within a luxury retail network.
Role & Responsibilities
- Operate point-of-sale systems to process sales, returns, exchanges and payments accurately and efficiently.
- Deliver elevated client service consistent with luxury brand standards, including personalized assistance and product knowledge.
- Perform cash handling duties with strict reconciliation, safe custody and adherence to cash-control procedures.
- Support store operations including merchandising, replenishment, pricing, and basic inventory tasks.
- Assist in loss-prevention and security procedures; report discrepancies and follow escalation protocols.
- Contribute to sales objectives through suggestive selling, client follow-up and maintaining visual presentation.
- Maintain a tidy, organized checkout area and ensure compliance with company policies and regulatory requirements.
Qualifications
- Minimum high school diploma or equivalent; retail or hospitality certificate is a plus.
- Authorization to work in the United States.
- Demonstrable numeracy and strong attention to detail for accurate cash handling and reconciliation.
- Proven ability to deliver exceptional customer service in a fast-paced retail environment.
- Flexible availability including evenings, weekends and peak seasonal periods.
Skills
Experience
Minimum of 2 years' experience in cashiering or customer-facing retail roles; prior experience with premium or luxury brands preferred.
Education
High school diploma or equivalent.
Workplace
The role is situated in New York, New York, USA. There are currently 1.625 open positions in New York on Cerulean, with 1148 added recently. Within New York, Cerulean currently features 1.746 open roles, including 1169 recent additions. Across USA, Cerulean lists 3.480 open roles — 1337 of them newly added.
Culture
Coach fosters a client-centric, design-led retail culture that values craftsmanship, inclusivity and professional development. The store environment emphasizes collaboration, elevated service standards and opportunities to build a career within Tapestry's portfolio of luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.