Coach Store Supervisor

Employment Full-time
Seniority Supervisor
Posted Jan 5, 2026

Join Coach in Shenzhen as a Store Supervisor. Lead a dynamic team in a luxury retail environment, ensuring exceptional customer service and operational excellence.

Overview

Coach, a prominent name in the luxury fashion industry, is renowned for its modern American style and exceptional craftsmanship. As part of the Tapestry, Inc. family, Coach benefits from the innovative and collaborative environment fostered by its parent company, which also includes other prestigious brands. This affiliation provides employees with unique opportunities for growth and development within a global network of luxury fashion leaders.

Role & Responsibilities

  • Oversee daily store operations to ensure efficiency and effectiveness.
  • Lead and motivate the sales team to achieve sales targets and deliver exceptional customer service.
  • Manage inventory levels and ensure accurate stock management.
  • Implement visual merchandising strategies to enhance store presentation.
  • Handle customer inquiries and resolve issues to maintain high levels of customer satisfaction.
  • Train and develop team members to enhance their skills and performance.

Qualifications

  • Proven experience in retail management, preferably within the luxury fashion sector.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in inventory management and visual merchandising.

Skills

Leadership and team management Customer service excellence Inventory management Visual merchandising Problem-solving

Experience

A minimum of 3 years of experience in a supervisory role within the retail industry, preferably in luxury fashion.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Workplace

This position is based in Shenzhen, Guangdong, China. Cerulean lists 66 open roles in Shenzhen, including 1 posted recently. The broader Guangdong area accounts for 164 active listings on Cerulean, 1 of which are new. In China as a whole, Cerulean currently features 1.773 open positions, with 30 posted this week.

Benefits

Competitive benefits package including health insurance, employee discounts, and opportunities for career advancement within the Tapestry, Inc. network.

Culture

Coach fosters a dynamic and inclusive workplace culture that encourages creativity, collaboration, and professional growth. As part of Tapestry, Inc., employees are empowered to innovate and contribute to the brand's legacy of excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.