Coach Sales Associate
- Location
- Round Rock Texas USA
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury house specializing in leather goods and accessories, operating globally under the Tapestry, Inc. parent company. Recognized for contemporary craftsmanship and accessible modern luxury, Coach combines heritage design with progressive retail experiences across flagship stores and department store concessions.
Coach seeks a Temporary Sales Associate to serve as a front-line brand ambassador at the Round Rock store. The role blends luxury retail service, omni-channel selling, and team collaboration to deliver personalized shopping experiences, meet sales goals, and support daily store operations including POS transactions, inventory management, and visual merchandising.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures
- Process transactions efficiently—purchases, returns, exchanges, and online pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Foster a collaborative, trust-based team environment and encourage peer performance
- Participate in brand initiatives, training programs, and diversity and inclusion activities
- Welcome feedback and maintain a calm, professional demeanor in a fast-paced environment
Qualifications
- Minimum 1 year of sales experience (luxury retail preferred)
- Proficiency with POS operation, iPad, laptop, and Mobile POS systems
- Knowledge of fashion trends and competitive landscape
- Ability to lift 25 lb regularly (up to 50 lb occasionally), climb, bend, kneel, and maneuver sales floor and stockroom
- Strong English language proficiency
- Flexible schedule availability including nights, weekends, peak seasons, and public holidays
Skills
Experience
Minimum 1 year of sales experience, preferably in a luxury retail environment. A combination of relevant education and professional experience will be considered.
Education
High school diploma or equivalent preferred; a combination of education and sales experience will be considered.
Workplace
This position is based in Round Rock, Texas, USA, within easy reach of Austin.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance.
Culture
Coach cultivates a retail culture that balances refined brand standards with a collaborative, customer-first mentality. As part of Tapestry, the brand emphasizes professional growth, service excellence and a polished in-store experience reflective of contemporary luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Retail Associate», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.