Coach Store Sales Representative — Temporary
Coach is hiring a Temporary Sales Associate in New York, NY — temporary retail role delivering exceptional client service for the Tapestry-owned luxury brand.
Overview
Coach is an American luxury house specializing in leather goods and accessories, operating globally under the Tapestry, Inc. parent company. Recognized for contemporary craftsmanship and accessible modern luxury, Coach combines heritage design with progressive retail experiences across flagship stores and department store concessions.
Role & Responsibilities
- Deliver attentive, personalised client service on the sales floor, building rapport and converting enquiries into sales.
- Execute clienteling activities including follow-up communications and appointment support to cultivate repeat business.
- Operate point-of-sale (POS) systems accurately, handle cash and transactions, and process returns and exchanges in accordance with store policy.
- Support visual merchandising and product presentation to maintain brand standards and seasonal floor resets.
- Receive, unpack and process inventory; assist with stock replenishment and regular stock counts.
- Contribute to store housekeeping, fitting-room management and loss-prevention procedures to ensure a safe, welcoming environment.
- Assist in-store with promotional events, product launches and peak trading periods as required by management.
Qualifications
- Demonstrable customer-service orientation with a polished, professional demeanour appropriate to a luxury retail environment.
- Flexible availability including evenings, weekends and holidays for the duration of the temporary assignment.
- Ability to work on short notice and adapt quickly in a fast-paced store environment.
- Right to work in the hiring country; eligibility to undertake temporary employment.
- Strong numeracy for transaction handling and basic inventory tasks.
Skills
Experience
Typically 1+ year of retail sales experience; prior exposure to premium or luxury fashion brands is preferred but not mandatory. Experience with high-volume trading periods or event-driven retail is advantageous.
Education
High school diploma or equivalent; vocational training in retail or customer service is a plus.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.
Culture
Coach cultivates a retail culture that balances refined brand standards with a collaborative, customer-first mentality. As part of Tapestry, the brand emphasizes professional growth, service excellence and a polished in-store experience reflective of contemporary luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.