Coach Store Sales Executive
Coach in New York seeks a Sales Associate III to drive luxury client service and in-store sales for its leather goods and accessories.
Overview
Coach is a contemporary luxury fashion house known for its leather goods and modern American design aesthetic. As part of Tapestry, Inc., the brand combines heritage craftsmanship with a progressive retail strategy and places emphasis on elevated client service and product innovation.
Role & Responsibilities
- Deliver an elevated, personalized client experience that reflects the Coach brand and drives repeat business.
- Achieve and exceed individual and store sales targets through consultative selling and proactive clienteling.
- Develop and maintain client relationships, including prospecting, follow-up, and managing a client book.
- Maintain luxury visual merchandising standards, ensure floor sets are executed and stock is presented to brand guidelines.
- Operate the point-of-sale system, process transactions accurately, and manage cash handling procedures.
- Support inventory control activities including receiving, stock rotation, and loss-prevention best practices.
- Collaborate with the store team on promotions, events, and product launches to maximize customer engagement.
Qualifications
- Demonstrated success in retail sales, preferably within luxury or premium brands.
- Excellent interpersonal and communication skills with a client-focused approach.
- Ability to work a flexible schedule, including evenings, weekends and holidays as required.
- Professional presentation and strong attention to detail.
- Authorization to work in the United States.
Skills
Experience
Typically 2+ years of retail sales experience, with preference for candidates who have worked in luxury or premium fashion environments and demonstrated track records of meeting sales targets.
Education
High school diploma or equivalent; vocational or tertiary study in fashion, retail, or business is advantageous.
Workplace
The role is situated in New York, New York, USA. There are currently 1.629 open positions in New York on Cerulean, with 1154 added recently. Within New York, Cerulean currently features 1.748 open roles, including 1172 recent additions. Across USA, Cerulean lists 3.470 open roles — 1322 of them newly added.
Culture
Coach fosters a dynamic retail environment that values craftsmanship, creativity and customer intimacy. As part of Tapestry, the brand emphasizes personal development, collaboration across teams, and delivering memorable client experiences in a refined, inclusive workplace.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.