- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house known for leather goods and accessible-luxury accessories. The brand is part of the Tapestry group and operates globally through flagship stores, concessions, and wholesale partners. As an employer, Coach emphasizes craftsmanship, brand heritage and customer-focused retail operations across its store network.
Coach seeks a Sales Associate for its Tainan retail location to serve as a front-line brand ambassador. This part-time role emphasizes personalized luxury retail service, omni-channel selling capabilities, and seamless team collaboration to drive brand loyalty and revenue. The incumbent will deliver elevated shopping experiences, leverage clienteling and social selling tools, meet personal sales targets, and execute core retail operations including inventory management and cash handling.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to meet business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Keep the sales floor and stockroom clean, organized, and properly stocked; follow all retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently, including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required to support store operations
- Foster a collaborative, trust-based team environment and encourage peer performance
- Participate in brand initiatives, training programs, and diversity and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor under pressure
Qualifications
- 1+ years of sales experience, with luxury retail background preferred
- Knowledge of fashion trends and competitor offerings
- Proficiency with POS systems and basic computer skills (iPad, laptop, mobile POS)
- Ability to work at a fast pace, lift 25 lb regularly and up to 50 lb occasionally
- Strong English language proficiency
- Flexibility to work evenings, weekends, peak seasons, and public holidays as needed
Skills
Experience
1+ years of sales experience, preferably within a luxury retail environment. Combination of relevant education and experience will be considered.
Education
High school diploma or equivalent preferred; no specific tertiary education required.
Culture
Coach fosters a brand-driven, client-centric culture that balances heritage craftsmanship with contemporary design. The retail environment prioritises collaboration, professional development and high standards of customer experience across its global store network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Client Advisor», «Style Consultant», «Customer Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.