- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house renowned for its leather goods and contemporary accessories. Operating globally, the brand is part of the Tapestry, Inc. portfolio and combines artisanal craftsmanship with modern design. As an employer, Coach emphasizes client-centric retail, professional development, and maintaining a premium in-store experience.
Coach seeks a Sales Associate to serve as a front-line brand ambassador at its Kaohsiung retail location. The role combines luxury retail service, omni-channel selling, and operational excellence to deliver personalized shopping experiences, meet sales targets, and drive customer loyalty. The Sales Associate will leverage mobile POS, clienteling tools, and digital platforms while maintaining Coach's elevated service standards and supporting daily store operations.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the floor, manage multiple customers simultaneously, and adapt selling techniques to business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently including purchases, returns, exchanges, and online pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required
- Foster a collaborative, trust-based team environment and encourage peer performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor under pressure
Qualifications
- Minimum 1 year of sales experience, with luxury retail background preferred
- Knowledge of fashion trends and competitive market landscape
- Proficiency with POS systems, mobile POS devices, iPad, and basic computer literacy
- Ability to work at a fast pace and lift 25 lb regularly (up to 50 lb occasionally); capability to climb, bend, kneel, and maneuver sales floor and stockroom
- Strong English language proficiency
Skills
Experience
Minimum 1 year of retail sales experience, preferably in the luxury sector. Knowledge of current fashion trends and competitor offerings is essential. Experience with mobile POS, live-stream shopping, video product demonstrations, and social media selling is advantageous.
Education
High school diploma or equivalent; further retail or fashion credentials are advantageous but not required.
Workplace
The role is situated in Kaohsiung, Taipei, Taiwan.
Explore jobs in Taiwan.
Culture
Coach fosters a client-focused retail culture that values craftsmanship, contemporary design and polished service. The workplace encourages development through on-the-job training and rewards high performance, while maintaining a collaborative, brand-driven environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Customer Service Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.