Coach Store Sales Associate
Coach Sales Associate in New York, NY — Coach seeks a Sales Associate to deliver premium client service and drive retail sales in-store.
Overview
Coach is an American luxury fashion house renowned for its leather goods and contemporary accessories. Operating globally, the brand is part of the Tapestry, Inc. portfolio and combines artisanal craftsmanship with modern design. As an employer, Coach emphasizes client-centric retail, professional development, and maintaining a premium in-store experience.
Role & Responsibilities
- Deliver exemplary, personalised customer service to cultivate long-term client relationships and drive repeat business.
- Achieve and exceed individual and store sales targets through proactive clienteling, upselling and cross-selling.
- Operate point-of-sale systems accurately, process transactions and manage cash handling procedures.
- Maintain visual merchandising standards, ensure product presentation aligns with brand directives and assist with floor moves.
- Support inventory control activities including receiving, stock replenishment, tagging and cycle counts.
- Contribute to loss-prevention measures and maintain a tidy, inviting sales floor.
- Assist with store opening and closing procedures and support ad-hoc store operational tasks as required.
Qualifications
- Exceptional interpersonal and communication skills with a polished, professional demeanour.
- Demonstrated sales orientation and ability to meet quantitative targets.
- Flexible availability including evenings, weekends and public holidays.
- Right to work in the United States (authorization to work required).
- Attention to detail and strong organisational skills.
Skills
Experience
Typically 1+ year of retail sales experience; prior experience in luxury or premium fashion retail and proven ability to retain clients and meet sales goals is preferred.
Education
High school diploma or equivalent; post-secondary education in retail, fashion, hospitality or business is advantageous but not required.
Workplace
The role is situated in New York, New York, USA. There are currently 1.625 open positions in New York on Cerulean, with 1148 added recently. Within New York, Cerulean currently features 1.746 open roles, including 1169 recent additions. Across USA, Cerulean lists 3.480 open roles — 1337 of them newly added.
Culture
Coach fosters a client-focused retail culture that values craftsmanship, contemporary design and polished service. The workplace encourages development through on-the-job training and rewards high performance, while maintaining a collaborative, brand-driven environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.