Coach Store Sales Advisor
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury leather goods and accessories house known for modern craftsmanship and accessible luxury. The brand is part of the Tapestry group, which houses several global lifestyle brands. Coach typically emphasizes product quality, client-focused retail experiences and offers career pathways across retail, wholesale and corporate functions.
Coach — New York: Sales Associate role delivering luxury client service, driving store sales and managing client relationships.
Role & Responsibilities
- Deliver personalised, high‑touch client service and cultivate long‑term client relationships through proactive clienteling and follow‑up.
- Achieve and exceed individual and store sales targets through consultative selling and effective upselling/cross‑selling.
- Maintain luxury brand presentation standards through visual merchandising, housekeeping and garment care.
- Operate point‑of‑sale (POS) systems accurately, process transactions and manage returns/exchanges according to policy.
- Support inventory management, stock replenishment, receives deliveries and participate in stock counts and loss prevention.
- Contribute to team objectives, communicate client feedback and collaborate with management to optimise store performance.
Qualifications
- Authorized to work in the United States.
- Excellent interpersonal and communication skills with a strong customer‑service orientation.
- Flexible availability including evenings, weekends and holiday periods.
- Professional grooming and ability to represent a luxury brand standard.
- Basic numeracy and proven cash‑handling accuracy.
- Prior retail sales experience; previous luxury or leather‑goods experience preferred.
Skills
Experience
At least one year of retail sales experience is expected; candidates with prior luxury or premium brand retail experience will be given preference.
Education
High school diploma or equivalent; additional retail, business or fashion coursework is advantageous but not required.
Workplace
The successful candidate will be located in New York, New York, USA.
Culture
Coach cultivates a client‑centric, creative and collaborative retail culture rooted in craftsmanship and modern American luxury. Team members are expected to uphold refined presentation standards while contributing to a collegial environment that supports professional development across retail and corporate roles.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Sales Consultant», «Luxury Sales Associate», «Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.