Coach Store Retail Associate
Coach is hiring a Temporary Sales Associate in New York, NY to provide luxury client service and drive retail sales.
Overview
Coach is a globally recognised luxury accessories and lifestyle brand, known for crafted leather goods and contemporary design. The brand operates within the Tapestry, Inc. portfolio and combines heritage craftsmanship with modern retailing across flagship stores, wholesale, and digital channels.
Role & Responsibilities
- Deliver exceptional, personalised client service and build lasting client relationships through active clienteling and follow-up.
- Achieve and exceed daily and weekly sales targets, converting traffic into sales while promoting full-price selling and relevant product assortments.
- Operate the point-of-sale system accurately, process transactions, returns and exchanges, and handle cash responsibly.
- Maintain impeccable store standards: visual merchandising, stock presentation, replenishment and housekeeping in line with brand directives.
- Participate in inventory counts, loss-prevention procedures and timely reporting of shrinkage or operational issues.
- Support store events, product launches and promotional activity, adapting schedule to peak periods and business needs.
Qualifications
- Professional, polished appearance and strong interpersonal skills appropriate to a luxury retail environment.
- Flexible availability including evenings, weekends and holidays; able to work a variable schedule during peak seasons.
- Excellent verbal communication and active listening skills; ability to build rapport with diverse clientele.
- Basic numeracy and proven ability to operate a POS system; strong attention to detail for cash handling and transactions.
- Legally authorised to work in the United States.
Skills
Experience
Entry-level role; previous retail or luxury sales experience is preferred but not mandatory. Demonstrated success in customer-facing roles and the ability to meet sales targets are advantageous. On-the-job training will be provided.
Education
High school diploma or equivalent preferred.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.
Culture
Coach emphasises craftsmanship, modern design and a customer-centric retail experience. The retail teams operate in a collaborative, fast-paced environment where professional presentation, initiative and a passion for product are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.