Coach Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $70,000–114,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 28, 2026
About %s
Coach is a global luxury fashion house founded in New York in 1941 and part of Tapestry, Inc., a multinational house of modern luxury brands committed to innovation and inclusivity. The brand combines American optimism with refined craftsmanship, creating timeless leather goods, accessories, and fashion collections designed to last. Tapestry operates multiple prestigious brands globally and is recognized for its commitment to diversity, equity, and workplace development.
Coach Store Manager in Yonkers, NY: Lead retail operations, drive sales, and build high-performing teams. $70K–$114K annually.
Role & Responsibilities
- Lead store performance by driving sales, profitability, and productivity across all retail channels
- Execute strategic business plans while remaining responsive to evolving customer needs and local market trends
- Champion a service-first culture through personalized clienteling and service excellence
- Resolve customer concerns with empathy, urgency, and professionalism
- Recruit, onboard, and develop a diverse, high-performing team aligned with Coach brand values
- Set clear goals, provide meaningful feedback, and celebrate individual and team achievements
- Oversee daily store operations including inventory management, payroll, and loss prevention
- Ensure visual merchandising and store presentation meet brand standards
- Optimize staffing and scheduling to meet business demands and deliver seamless service
- Foster an inclusive, welcoming environment where team members feel valued and empowered
- Communicate effectively with team, peers, and corporate partners to align on goals and initiatives
- Serve as brand ambassador representing Coach within the store and throughout the community
Qualifications
- 1–6 years of leadership experience in retail or service industries
- Luxury or fashion background preferred
- Passion for leading people and building strong, motivated teams
- Deep commitment to delivering best-in-class customer experiences
- Strong business acumen with focus on results and operational excellence
- Exceptional communication and interpersonal skills
- Proficiency in Microsoft Office
- Experience with retail systems including labor management, inventory, and sales reporting tools
- Knowledge of fashion trends and competitive marketplace landscape
- Familiarity with digital engagement and social media
- Ability to work flexible schedules including nights, weekends, and peak seasons
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), climb, bend, and kneel
Skills
Experience
1–6 years of leadership experience in retail or service industries; combination of education and relevant experience will be considered. A background in luxury or fashion retail is advantageous but not mandatory.
Education
No specific educational requirement stated; combination of education and professional experience considered.
Workplace
This position is based in Yonkers, New York, USA, within easy reach of New York.
Compensation
The base compensation for this position ranges from USD 70,000 to USD 114,000 per annum.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance
Culture
Coach operates as part of Tapestry, a forward-thinking luxury portfolio committed to inclusive excellence and creative innovation. The brand fosters a collaborative, service-driven culture where team members are empowered to exceed expectations and contribute to a vibrant workplace. Employees are valued for their individuality, encouraged to embrace courage and creativity, and supported through comprehensive development programs that prioritize both professional growth and personal well-being.
About %s
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Store Director», «Boutique Manager», «Retail Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.