Coach Store Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $17–27.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 14, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Store Manager position in Sunrise, Florida. Lead sales operations, build teams, and drive exceptional customer experiences at retail location.
Role & Responsibilities
- Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences
- Serve as a Brand Ambassador embodying Coach values and increasing brand awareness among customers and team
- Lead implementation of company initiatives and support full operation of store business
- Establish trust, maintain integrity, and support an environment of collaboration and inclusive culture amongst the team
- Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
- Implement individualized team development to increase overall customer experience and drive results
- Execute forward-planned strategies to achieve leadership initiatives surrounding store goals and key performance indicators
- Support recruiting, interviewing, performance evaluation, and high-level training as needed
- Provide feedback and guidance to improve individual performance and hold team accountable for achieving personal and business goals
- Adhere to and enforce team compliance of company policies, procedures, and store operational protocols
- Assist in executing innovative strategies for exceptional customer experiences for both internal and external partners
- Create a customer-centric culture and mentor team on clienteling strategy to build long-term customer relationships
- Provide HR and conflict resolution support to team and district in the absence of senior leadership
Qualifications
- Minimum 1+ years of equivalent experience managing competitive retail space at the lead supervisor level
- Ability to lift at least 25 pounds regularly (up to 50 pounds occasionally)
- Ability to climb, bend, kneel, and maneuver sales floor and stockroom effectively
- Demonstrated ability to achieve and exceed sales targets
- Strong leadership and team-building capabilities
- Proficiency in clienteling and customer relationship management
- Knowledge of retail sales systems and POS technology
Skills
Experience
Minimum 1+ years of equivalent experience managing competitive retail space at the lead supervisor level or equivalent management position.
Education
High school diploma or equivalent; additional retail management training or certification is advantageous.
Workplace
This position is based in Sunrise, Florida, USA, within easy reach of Miami.
Compensation
The base compensation for this position ranges from USD 17 to USD 27.75 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Manager», «Retail Store Manager», «Brand Manager», «Store Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.