Coach Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $16–24.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 2, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Store Manager position in Sunbury, Ohio. Lead retail operations, drive sales, and manage teams in this full-time management role.
Role & Responsibilities
- Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences
- Serve as a Coach Brand Ambassador, embodying company values and increasing brand awareness across the store and district
- Lead implementation of company initiatives and support full operational execution of the business
- Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
- Establish trust and integrity while fostering a collaborative environment that promotes a fair, positive, and inclusive workplace culture
- Implement individualized team development programs to increase overall customer experience and sales performance
- Execute forward-planned strategies aligned with leadership initiatives to achieve store goals and KPIs
- Support recruiting, interviewing, performance evaluation, and high-level training as required
- Provide feedback and guidance to improve individual and team performance; hold staff accountable for achieving personal and business goals
- Create a customer-centric culture prioritizing customer satisfaction and mentor team on clienteling strategy to build long-term customer relationships
- Provide HR and conflict resolution support to team and district in the absence of senior leadership
- Ensure adherence to and enforcement of company policies, procedures, and store operational guidelines
Qualifications
- 1+ years of equivalent experience managing competitive retail space at the lead supervisor level or higher
- Ability to lift at least 25 lbs regularly and up to 50 lbs occasionally
- Physical capability to bend, reach, stretch, climb, kneel, and maneuver sales floor and stockroom
- Demonstrated leadership presence and ability to build and motivate high-performing teams
- Strong sales acumen and track record of exceeding targets in a retail environment
- Proficiency in analyzing sales data and implementing data-driven strategies
Skills
Experience
Minimum 1+ years of supervisory or management experience in competitive retail environments, with demonstrated success in leading teams, achieving sales targets, and delivering exceptional customer service.
Education
High school diploma or equivalent required; college degree preferred.
Workplace
This position is based in Sunbury, Ohio, USA, within easy reach of Columbus.
Compensation
The base compensation for this position ranges from USD 16 to USD 24.75 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Sales Manager», «Store Operations Manager», «Retail Operations Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.