Coach Store Manager
- Location
- Saint AugustineFloridaUSA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $16–24.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 16, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Store Manager at Coach, Saint Augustine, Florida – Lead luxury retail operations with competitive pay $16.00–$24.75/hr and comprehensive benefits.
Role & Responsibilities
- Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences
- Embody Coach brand values and serve as brand ambassador to increase brand awareness and customer loyalty
- Lead implementation of company initiatives and support full operation of the business
- Establish trust and maintain integrity to support an environment of collaboration and inclusion
- Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
- Implement individualized team development programs to increase overall customer experience
- Execute forward-planned strategies to achieve leadership initiatives surrounding store goals and KPIs
- Support recruiting, interviewing, performance evaluation, and high-level training as needed
- Provide feedback and guidance to improve individual performance and hold team accountable for goals
- Enforce compliance with company policies, procedures, and operational protocols
- Execute innovative strategies for exceptional customer experiences with both internal and external partners
- Mentor team on clienteling strategy to build long-term customer relationships
- Provide HR and conflict resolution support to store team and district in absence of senior leadership
- Champion company resources to support a healthy work environment
Qualifications
- Minimum 1+ years equivalent experience managing competitive retail space at lead supervisor level
- Ability to lift, carry, and move at least 25 pounds regularly; up to 50 pounds occasionally
- Ability to climb, bend, kneel, and maneuver sales floor and stockroom effectively
- Demonstrated competencies in Courage, Creativity, Customer Focus, Dealing with Ambiguity, Drive for Results, Interpersonal Savvy, and Learning on the Fly
- Demonstrated people management competencies in Strategic Agility, Developing Direct Reports, and Building Effective Teams
- Strong leadership presence and ability to inspire team performance
Skills
Experience
Minimum 1+ years of equivalent experience in managing competitive retail space at the lead supervisor level or higher, with demonstrated success in sales achievement, team leadership, and customer experience delivery.
Education
High school diploma or equivalent required; further education in retail management, business administration, or related field preferred.
Workplace
This position is based in Saint Augustine, Florida, USA, within easy reach of Jacksonville.
Compensation
The base compensation for this position ranges from USD 16 to USD 24.75 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Store Operations Manager», «Sales Floor Manager», «Retail Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.