Coach Store Manager
- Location
- Saint AugustineFloridaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $16–24.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 27, 2026
About Coach
Coach is a global fashion house founded in New York in 1941 and now part of the Tapestry portfolio, a house of brands committed to stretching what's possible through innovative design and inclusive values. Under the vision of Creative Director Stuart Vevers, Coach crafts beautiful, durable accessories and apparel that celebrate individuality and self-expression. Tapestry, Inc. is a publicly traded luxury conglomerate dedicated to equity, inclusion, and diversity across all its operations.
Coach Retail Lead Supervisor I - Saint Augustine, Florida. Full-time store management role achieving sales targets and leading customer experiences.
Role & Responsibilities
- Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences
- Embody Coach brand values and increase brand awareness throughout the store and community
- Lead implementation of company initiatives and support full operations of the business
- Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
- Implement individualized team development strategies to increase overall customer experience
- Execute forward-planned strategies to achieve store goals and key performance indicators (KPIs)
- Support recruiting, interviewing, performance evaluation, and training of retail staff
- Provide coaching feedback and guidance to improve individual and team performance
- Enforce team compliance with company policies, procedures, and store operational standards
- Execute innovative strategies for exceptional customer experiences and mentor team on clienteling practices
- Build and maintain long-term customer relationships to meet business goals
- Provide HR and conflict resolution support to the team and district in the absence of senior leadership
- Champion company resources to support a healthy work environment
Qualifications
- 1 or more years of equivalent experience managing a competitive retail space at the lead supervisor level
- Ability to bend, reach, and stretch regularly
- Ability to lift and carry at least 25 pounds regularly and up to 50 pounds occasionally
- Ability to climb, kneel, and navigate sales floor and stockroom effectively
- Demonstrated leadership and management capabilities in retail environments
Skills
Experience
Minimum 1 year of equivalent experience managing a competitive retail space at the lead supervisor level. Proven track record of achieving sales targets, developing retail teams, and delivering customer-centric results in a luxury or fashion retail environment.
Education
High school diploma or equivalent required; bachelor's degree preferred.
Workplace
This position is based in Saint Augustine, Florida, USA, within easy reach of Jacksonville.
Compensation
The base compensation for this position ranges from USD 16 to USD 24.75 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach operates within Tapestry's ethos of unwavering optimism and innovative, wholly inclusive practices. The brand emphasizes courage, creativity, customer focus, and drive for results among all employees, while fostering strategic agility, effective team building, and continuous development of staff at the management level. The workplace celebrates individuality and champions a fair, positive, collaborative environment grounded in equity and diversity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Manager», «Retail Store Manager», «Store Operations Manager», «Lead Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.