Coach Store Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $16–23.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 8, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Store Manager in Omaha, Nebraska—Lead supervisor role driving sales, customer experience, and team development. $16–$23.75/hr.
Role & Responsibilities
- Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences
- Embody Coach brand values and serve as a Brand Ambassador to increase brand awareness
- Lead implementation of company initiatives and support full operation of the business
- Establish trust, maintain integrity, and foster collaboration within the store to promote a fair, positive, and inclusive culture
- Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
- Implement individualized team development programs to increase overall customer experience
- Execute forward-planned strategies to achieve leadership initiatives surrounding store goals and KPIs
- Support recruiting, interviewing, performance evaluation, and high-level training as needed
- Provide feedback and guidance to improve individual performance and hold team accountable for achieving goals
- Adhere to and enforce team compliance of company policies, procedures, and store operations
- Assist in executing innovative strategies for exceptional customer experiences with both internal and external partners
- Create a customer-centric culture that prioritizes satisfaction and mentor team on clienteling strategy to build long-term relationships
- Provide HR and conflict resolution support to team and district in absence of leadership team
Qualifications
- 1+ years of equivalent experience managing competitive retail space at the lead supervisor level
- Ability to bend, reach, stretch, climb, kneel, and maneuver sales floor and stockroom
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally)
- Strong business acumen and demonstrated ability to drive sales results
- Proven experience in team leadership and performance management
- Excellent customer service skills and ability to mentor others in clienteling strategy
Skills
Experience
1+ years of equivalent experience managing competitive retail space at the lead supervisor level or similar role demonstrating proven ability to drive sales, develop teams, and manage store operations.
Education
High school diploma or equivalent; additional retail management or business coursework preferred.
Workplace
This position is based in Omaha, Nebraska, USA.
Compensation
The base compensation for this position ranges from USD 16 to USD 23.75 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Lead Supervisor», «Store Supervisor», «Floor Supervisor», «Retail Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.