Coach Store Manager

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Employment Full-time
Seniority Manager
Posted Feb 5, 2026

Join Coach in Natick, MA as a Store Manager. Lead retail operations, drive sales, and enhance customer experience in a luxury fashion environment.

Overview

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio, which includes renowned brands such as Kate Spade and Stuart Weitzman. As an employer, Coach is committed to fostering a diverse and inclusive workplace, offering opportunities for professional growth and development within a dynamic and innovative environment.

Role & Responsibilities

  • Oversee all aspects of store operations, ensuring alignment with brand standards and company objectives.
  • Lead, mentor, and develop a high-performing team to deliver exceptional customer service and achieve sales targets.
  • Implement strategic initiatives to enhance customer experience and drive store profitability.
  • Manage inventory levels and ensure accurate stock control and loss prevention measures.
  • Cultivate a positive store culture that reflects the brand's values and promotes teamwork.
  • Analyze sales data and market trends to identify opportunities for growth and improvement.

Qualifications

  • Proven experience in retail management, preferably within the luxury fashion sector.
  • Strong leadership skills with the ability to inspire and motivate a team.
  • Excellent organizational and multitasking abilities.
  • Proficient in analyzing sales metrics and financial reports.

Skills

Leadership and team management Customer service excellence Strategic planning and execution Inventory management Sales analysis and reporting

Experience

A minimum of 3-5 years of experience in a managerial role within the retail industry, with a focus on luxury brands.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Workplace

The role is situated in Natick, Massachusetts, USA. Within Massachusetts, Cerulean currently features 55 open roles, including 1 recent additions. Across USA, Cerulean lists 2.194 open roles — 66 of them newly added.

Benefits

Competitive salary with performance-based incentives, comprehensive health benefits, employee discounts, and opportunities for career advancement within Tapestry, Inc.

Culture

Coach fosters a collaborative and inclusive culture where creativity and innovation are encouraged. The brand values diversity and is dedicated to creating an environment where employees can thrive and contribute to the brand's legacy of excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.