Coach Store Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 12, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Store Manager role in Nanning, China. Lead retail operations, drive sales, and build exceptional teams in a luxury fashion environment.
Role & Responsibilities
- Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences
- Embody Coach brand values and increase brand awareness amongst internal and external stakeholders
- Lead implementation of company initiatives and ensure full operational continuity of store business
- Establish trust, maintain integrity, and foster a collaborative environment that promotes inclusivity and fairness
- Monitor and analyze sales data, identify performance trends, and implement targeted strategies to enhance store performance
- Execute forward-planned strategies to achieve leadership initiatives and drive store KPIs
- Support store recruitment, interviewing, performance evaluation, and high-level training of team members
- Provide constructive feedback and guidance to improve individual performance; hold team accountable for achieving personal and business goals
- Ensure full team compliance with company policies, procedures, and operational standards
- Develop and execute innovative customer experience strategies that build long-term client relationships
- Mentor team members on clienteling strategies to maximize customer lifetime value
- Provide HR support and conflict resolution guidance to store and district teams in absence of senior leadership
Qualifications
- Minimum 1+ years of equivalent experience managing competitive retail environments at lead supervisor level or above
- Demonstrated ability to lift, carry, and move merchandise weighing up to 50 pounds
- Strong business acumen with proven track record of achieving sales and operational targets
- Exceptional leadership and team-building capabilities
- Customer-centric mindset with commitment to inclusive culture
- Proficiency in sales analytics and performance metrics interpretation
Skills
Experience
Minimum 1+ years of equivalent experience in managing competitive retail environments at the lead supervisor level. Demonstrated success in achieving sales targets, developing high-performing teams, and delivering exceptional customer experiences in a luxury retail setting.
Education
High school diploma or equivalent required; retail management or business-related coursework preferred.
Workplace
This position is based in Nanning, Guangxi, China.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Retail Store Director», «Assistant Store Manager», «Store Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.