Coach Store Manager

Employment
Full-Time
Seniority
Manager
Posted
Jul 16, 2026

About Coach

Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.

Coach Store Manager position in Nanchang, China. Lead luxury retail operations at Shanshan Outlet with focus on sales growth and team development.

Role & Responsibilities

  • Drive sales expansion and revenue growth through strategic planning and customer acquisition
  • Oversee store operations and ensure consistent delivery of premium customer service standards
  • Collaborate with store leadership to establish and execute sales targets and performance objectives
  • Develop and mentor team members through training and professional development initiatives
  • Manage inventory control, stock accuracy, and warehouse organization

Qualifications

  • Associate degree or higher qualification
  • Minimum 5 years of retail or luxury goods industry experience, including at least 2 years in a management capacity
  • Demonstrated professional integrity and leadership capabilities
  • Proven ability to resolve customer complaints and maintain service excellence
  • Strong organizational, coordination, and team-building skills
  • Proactive mindset with ability to manage pressure and take initiative on additional responsibilities

Skills

Sales management Customer service excellence Team leadership and development Inventory management Retail operations Problem-solving

Experience

Minimum 5 years of progressive retail or luxury goods experience, including at least 2 years in a supervisory or management role within retail operations.

Education

Associate degree (专科) or higher.

Workplace

The role is situated in Nanchang, Jiangxi, China.

Culture

Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Director», «Retail Store Manager», «Boutique Manager», «Shop Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Coach

Coach Store Manager

Nanchang, China

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