Coach Store Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- €33,000–38,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 23, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Store Manager in Munich, Germany. Lead retail operations, drive sales, and mentor teams. Full-time, €33k–€38k annually.
Role & Responsibilities
- Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience
- Embody Coach brand values and increase brand awareness as a Brand Ambassador
- Lead implementation of company initiatives and support full operation of the store business
- Establish trust and maintain integrity to support collaboration and an inclusive culture among the team
- Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
- Implement individualized team development to increase overall customer experience
- Execute forward-planned strategies to achieve leadership initiatives surrounding store goals and KPIs
- Support recruiting, interviewing, performance evaluation, and high-level training as needed
- Provide feedback and guidance to improve individual performance and hold team accountable for goals
- Adhere to and enforce team compliance of company policies, procedures, and store operational requirements
- Execute innovative strategies for exceptional customer experiences with both internal and external partners
- Create a customer-centric culture and mentor team on clienteling strategy to build long-term customer relationships
- Provide HR and conflict resolution support to team and district in the absence of leadership team
- Champion company resources to support a healthy work environment
Qualifications
- Minimum 1+ years of equivalent experience managing competitive retail space at the lead supervisor level
- Ability to bend, reach, stretch, and lift 25 pounds regularly; lift and carry product, cartons, props, or fixtures up to 50 pounds at times
- Embodiment of Coach competencies: Courage, Creativity, Customer Focus, Dealing with Ambiguity, Drive for Results, Interpersonal Savvy, and Learning on the Fly
- Demonstrated competencies as a people manager: Strategic Agility, Developing Direct Reports and Others, and Building Effective Teams
Skills
Experience
1+ years of equivalent experience managing competitive retail space at the lead supervisor level
Workplace
The role is situated in Munich, Bavaria, Germany.
Compensation
The base compensation for this position ranges from EUR 33,000 to EUR 38,000 per annum.
Benefits
Inclusive and innovative working environment; internal mobility and career progression; 1 paid volunteering day per year with global project opportunities; learning and development opportunities through Ambassador Programme; regular social events; Equity, Inclusion & Diversity initiatives including employee resource groups and regional inclusion councils; attractive employee discount; compelling incentive programme
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Retail Manager», «Store Supervisor», «Brand Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.