Coach Store Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $17–27.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 20, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Lead Supervisor I position in Miami, Florida. Drive sales and lead retail teams with competitive hourly pay of $17.00–$27.75.
Role & Responsibilities
- Maintain a strong leadership presence on the sales floor and achieve sales targets while delivering exceptional customer experiences
- Serve as a Brand Ambassador embodying Coach values and increasing brand awareness throughout the store and community
- Lead implementation of company initiatives and support full operational effectiveness of the store
- Establish trust and maintain integrity to support an environment of collaboration and inclusive culture amongst the team
- Monitor and analyze sales data, identify performance trends, and make data-driven recommendations to enhance store performance
- Implement individualized team development initiatives to increase overall customer experience and sales results
- Execute forward-planned strategies to achieve leadership initiatives surrounding store goals and KPIs
- Support recruiting, interviewing, performance evaluation, and high-level training of team members as needed
- Provide coaching, feedback, and guidance to improve individual performance at all levels and hold team accountable for achieving individual and business goals
- Adhere to and enforce team compliance of company policies, procedures, and store operational standards
- Execute innovative strategies for exceptional customer experiences and mentor team on clienteling strategy
- Provide HR and conflict resolution support to team and district in absence of leadership team
- Champion company resources to support a healthy work environment for internal customers
Qualifications
- 1 or more years of equivalent management experience in competitive retail environments at the lead supervisor or manager level
- Demonstrated ability to lift and carry a minimum of 25 pounds regularly, up to 50 pounds occasionally
- Ability to bend, reach, stretch, climb, kneel, and maneuver sales floor and stockroom effectively
- Strong business acumen and execution of forward-planned strategies
- Proven track record of achieving sales targets and KPIs in a retail environment
- Excellent interpersonal and team-building capabilities
- Proficiency in sales floor operations and merchandise management
Skills
Experience
A minimum of 1 year of equivalent management experience in competitive retail environments, preferably at a lead supervisor or store manager level, demonstrating proven success in achieving sales targets, leading teams, and delivering customer service excellence.
Education
High school diploma or equivalent required; additional retail management training, certifications, or higher education in business management preferred.
Workplace
This position is based in Miami, Florida, USA.
Compensation
The base compensation for this position ranges from USD 17 to USD 27.75 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Lead», «Sales Manager», «Retail Manager», «Store Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.