Coach Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $62,000–87,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 18, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Store Manager position in Laredo, Texas. Lead retail operations, drive sales and profitability, and inspire a high-performing team. $62,000–$87,000 annually.
Role & Responsibilities
- Lead store performance across sales, profitability, and productivity while executing strategic business plans aligned with local market conditions
- Champion a service-first culture through personalized clienteling and exceptional customer experience delivery
- Resolve customer concerns with empathy, urgency, and professionalism to strengthen brand loyalty
- Inspire, coach, and develop a diverse, high-performing team through clear goal-setting, meaningful feedback, and celebration of achievements
- Recruit, onboard, and retain top talent who embody Coach brand values and cultural principles
- Oversee daily operations including inventory management, payroll administration, and loss prevention
- Ensure visual merchandising and store presentation align with brand standards and inspire customer engagement
- Optimize staffing and scheduling to meet business demands while delivering seamless, consistent service
- Foster a welcoming, inclusive environment where team members feel valued and empowered
- Communicate effectively with team, peers, and corporate partners to align on goals and strategic initiatives
- Serve as a brand ambassador representing Coach within the store and throughout the community
Qualifications
- 1–6 years of leadership experience in retail or service industries; luxury or fashion background preferred
- Demonstrated passion for leading people and building motivated, collaborative teams
- Deep commitment to delivering best-in-class customer experiences that reflect brand heritage and values
- Strong business acumen with focus on results and operational excellence
- Exceptional communication and interpersonal skills that foster trust and clarity
- Proficiency in Microsoft Office and retail management systems including labor management, inventory, and sales reporting tools
- Knowledge of fashion trends and competitive landscape; familiarity with digital engagement and social media platforms
- Ability to establish and maintain strong vendor and community relationships
- Capacity to thrive in fast-paced retail environment with flexible scheduling requirements
- Physical ability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), and to climb, bend, kneel, and navigate sales floor and stockroom
Skills
Experience
1–6 years of leadership experience in retail or service industries; a combination of education and professional experience will be considered. Luxury or fashion retail background is advantageous.
Education
No specific education requirement stated; a combination of education and relevant retail or leadership experience will be considered.
Workplace
The role is situated in Laredo, Texas, USA.
Compensation
The base compensation for this position ranges from USD 62,000 to USD 87,000 per annum.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Director», «Retail Store Manager», «Store Operations Manager», «Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.