Coach Store Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 15, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach seeks Store Manager in Huizhou, China. Lead retail operations, drive sales, and build exceptional customer experiences for the luxury fashion brand.
Role & Responsibilities
- Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience
- Embody Coach brand values and increase brand awareness within store and local market
- Lead implementation of company initiatives and support full operation of retail business
- Establish trust, maintain integrity, and foster collaboration within store and throughout the organization
- Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
- Implement individualized team development programs to increase overall customer experience
- Execute forward-planned strategies to achieve leadership initiatives surrounding store goals and KPIs
- Support recruiting, interviewing, performance evaluation, and high-level training of store team
- Provide constructive feedback and guidance to improve individual and team performance
- Enforce compliance with company policies, procedures, and store operational standards
- Develop and execute innovative strategies for exceptional customer experiences
- Create customer-centric culture prioritizing satisfaction and mentor team on clienteling strategy
- Build long-term customer relationships to meet business goals
- Provide HR and conflict resolution support to team and district in absence of senior leadership
Qualifications
- Minimum 1+ years equivalent experience managing competitive retail space at lead supervisor level or above
- Ability to bend, reach, stretch, lift, carry and move at least 25 pounds
- Ability to lift and carry product, cartons, props or fixtures up to 50 pounds
Skills
Experience
Minimum 1+ years of equivalent experience in managing competitive retail space at the lead supervisor level, with demonstrated success in driving sales performance, team leadership, and customer experience excellence.
Education
High school diploma or equivalent; retail management training or coursework preferred.
Workplace
This position is based in Huizhou, Guangdong, China, within easy reach of Guangzhou.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Store Lead», «Retail Store Manager», «Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.