Coach Store Manager

Employment
Temporary
Seniority
Supervisor
Compensation
$16–24.75/hour
Posted
Sep 24, 2026

About Coach

Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.

Coach Temporary Store Manager in Hagerstown, Maryland. Lead retail operations, drive sales, and build exceptional teams in this part-time management role.

Role & Responsibilities

  • Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience
  • Serve as a Brand Ambassador embodying Coach values and increasing brand awareness
  • Lead implementation of company initiatives and support full operation of the business
  • Establish trust, maintain integrity, and support an environment of collaboration within the store and throughout the organization
  • Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
  • Implement individualized team development to increase overall customer experience
  • Execute forward-planned strategies to achieve leadership initiatives surrounding store goals and KPIs
  • Support recruiting, interviewing, performance evaluation, and training of team members
  • Provide feedback and guidance to improve individual performance at all levels and hold team accountable for goals
  • Assist in executing innovative strategies for exceptional customer experiences for internal and external partners
  • Create a customer-centric culture that prioritizes customer satisfaction and mentor team on clienteling strategy
  • Provide HR and conflict resolution support to team and district in absence of leadership team
  • Adhere to and enforce team compliance of company policies and procedures

Qualifications

  • 1+ years of equivalent experience managing competitive retail space at the lead supervisor level
  • Ability to lift at least 25 lbs. regularly and up to 50 lbs. occasionally
  • Ability to climb, bend, kneel, and maneuver sales floor and stockroom
  • Demonstrated courage in providing direct, actionable feedback
  • Strong creativity and ability to come up with new and unique ideas
  • Dedication to meeting expectations and requirements of internal and external customers
  • Ability to effectively cope with change and handle ambiguity
  • Drive for results and ability to exceed goals successfully
  • Strong interpersonal skills and ability to build effective relationships
  • Learning agility and ability to quickly grasp new concepts

Skills

Sales leadership Team development and coaching Performance analysis and reporting Clienteling strategy Point of sale systems Inventory management Customer relationship management Conflict resolution Change management Business acumen

Experience

1+ years of equivalent experience in managing competitive retail space at the lead supervisor level. Proven track record in driving sales performance, leading teams, and executing company initiatives in a retail environment.

Education

High school diploma or equivalent required; additional retail management or business education preferred.

Workplace

The successful candidate will be located in Hagerstown, Maryland, USA, with easy access to Baltimore.

Compensation

The base compensation for this position ranges from USD 16 to USD 24.75 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance

Culture

Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Sales Manager», «Location Manager», «Team Lead Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Coach

Coach Store Manager

Hagerstown, USA

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