Coach Store Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $16–24.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 23, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Lead Supervisor I in Gonzales, LA: Retail store manager role leading sales, team, and customer experience in luxury fashion retail.
Role & Responsibilities
- Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences
- Serve as a Brand Ambassador embodying Coach values and increasing brand awareness across the customer base
- Lead implementation of company initiatives and support full operation of the business
- Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
- Implement individualized team development strategies to increase overall customer experience and sales results
- Execute forward-planned strategies to achieve leadership initiatives surrounding store goals and key performance indicators
- Support recruiting, interviewing, performance evaluation, and high-level training as needed
- Provide feedback and guidance to improve individual performance at all levels and hold team accountable for goals
- Adhere to and enforce team compliance with company policies, procedures, and store operational standards
- Create a customer-centric culture that prioritizes customer satisfaction and mentor the team on clienteling strategy
- Provide HR and conflict resolution support to team and district in the absence of leadership
- Champion company resources to support a healthy work environment for team members
Qualifications
- Minimum 1+ years of equivalent experience managing competitive retail space at the lead supervisor level or higher
- Demonstrated ability to bend, reach, stretch, lift, carry, and move at least 25 pounds regularly, and up to 50 pounds occasionally
- Ability to climb, bend, kneel, and maneuver sales floor and stockroom effectively
- Strong competency in courage, creativity, customer focus, and dealing with ambiguity
- Proven drive for results and consistent track record as a top performer
- Excellent interpersonal and communication skills with ability to relate to all levels of the organization
- Demonstrated learning agility and ability to quickly master new challenges and information
- Strategic agility with ability to anticipate future trends and plan accordingly
- Proven capability in developing direct reports and building effective teams
Skills
Experience
Minimum 1+ years of equivalent experience managing competitive retail space at the lead supervisor level or in a similar customer-facing, sales-driven role within luxury retail or fashion. Experience in team leadership, sales performance management, and customer experience optimization is essential. Proven track record of exceeding sales targets and developing high-performing retail teams.
Education
High school diploma or equivalent required; college education or retail management certification preferred.
Workplace
The role is situated in Gonzales, Louisiana, USA — conveniently close to Baton Rouge.
Compensation
The base compensation for this position ranges from USD 16 to USD 24.75 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Manager», «Retail Manager», «Store Operations Manager», «Lead Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.